The help desk Avery did a great job working through my issue. My only complaint is whatever policy AME has that requires operators to pick up a call before they are done logging their previous ticket is horrible. This is very unprofessional. I shouldn't be taken off of hold only to be ask to hold on again. If you're trying to improve call center response time metrics, you are sacrificing customer satisfaction in the process.

Very easy on boarding experience.

Avery was very knowledgeable, helpful and patient and he solved my problem. Thank you!

I was locked out of my computer, I made the call to AME and I was back in business within minutes!

I received a spam alert on my desktop and it locked up my computer. The technician solved the issue quickly.

Response was quick and Bob was quick to diagnose and get my computer up and running.

The team fixed my issue very quickly

very helpful Tek he knew what to do and was very professional

Great!

Ticket was not resolved and tech closed it out without contacting or testing. Very unprofessional.