I was able to set up a ticket ahead of time which Jesse picked up. Later he worked with Samantha when she became available and was able to solve the issue quickly thereafter.

The issue was taken care of in a timely manner.

Eric helped me get my new plotter drivers installed and the plotter working with my computer and the software I print from. He was very personable and did a great job getting my printer up and running.I also asked him about an issue I was having when closing out of AutoCAD and he was able to fix that issue for me also!

Eric, Bob and Pat are always great.

I was worried my email may have been compromised due to a phishing scam and fortunately there were no issues but I appreciate that the AME team member Eric Yardly was willing to look into it and put my worries to rest.

Fixed the issues, and gave a thorough explanation of the problem, and what to do going forward to prevent similar issues in the future.

Brian was patient and excellent