Pat and Bob (peep on site) are the best. My only concern is that everytime we have office computer/wi-fi issue, as we call the OSC, different people calls the offc and help staff with different tech support people. Can you just have one personnel call the same offc next time if possible.Thank you.
Anonymous
•
Aug 18, 2025
5.0/5
5.0/5
Lauren was great!!!!
Anonymous
•
Aug 15, 2025
5.0/5
5.0/5
Avery was patient & professional & walked me through every step that was taken.
Anonymous
•
Aug 15, 2025
5.0/5
5.0/5
Fast and accurate at usual.
Anonymous
•
Aug 14, 2025
5.0/5
5.0/5
Rich and Cheryl are always quick to respond and some of our best vendors to work with anytime we have issues
Anonymous
•
Aug 14, 2025
5.0/5
5.0/5
I talked with an OSC service tech, Eric Yardley and he was very accommodating to my questions and issues concerning my scanner and loss of AME ticket agent. He spent about 45 minutes with me and researched my scanner problems and also made sure that my AME ticket agent completed successfully. 5 Stars!
Anonymous
•
Aug 13, 2025
5.0/5
5.0/5
This was an internal ticket to assist with resetting a client's 2FA for the account he uses to connect to our shared collaboration team in MS Teams. Brandon with the OSC reached out and took care of the issue very quickly and efficiently. Our OSC team is great!
Pat and Bob (peep on site) are the best. My only concern is that everytime we have office computer/wi-fi issue, as we call the OSC, different people calls the offc and help staff with different tech support people. Can you just have one personnel call the same offc next time if possible.Thank you.
Anonymous
•
Aug 18, 2025
5.0/5
5.0/5
Lauren was great!!!!
Anonymous
•
Aug 15, 2025
5.0/5
5.0/5
Avery was patient & professional & walked me through every step that was taken.
Anonymous
•
Aug 15, 2025
5.0/5
5.0/5
Fast and accurate at usual.
Anonymous
•
Aug 14, 2025
5.0/5
5.0/5
Rich and Cheryl are always quick to respond and some of our best vendors to work with anytime we have issues
Anonymous
•
Aug 14, 2025
5.0/5
5.0/5
I talked with an OSC service tech, Eric Yardley and he was very accommodating to my questions and issues concerning my scanner and loss of AME ticket agent. He spent about 45 minutes with me and researched my scanner problems and also made sure that my AME ticket agent completed successfully. 5 Stars!
Anonymous
•
Aug 13, 2025
5.0/5
5.0/5
This was an internal ticket to assist with resetting a client's 2FA for the account he uses to connect to our shared collaboration team in MS Teams. Brandon with the OSC reached out and took care of the issue very quickly and efficiently. Our OSC team is great!