Randy Jean has been a reliable partner and easy to work with. He communicates clearly, stays on top of tasks, and has been responsive to feedback. I appreciate his consistent support on our projects.

We ended up taking care of this with our internal IT individual. Your people not only missed the set-up call information, but when they finally did make contact, they couldn't get the license installed and it was completed by Chris Fox on site. This process took a couple of weeks to get completed.

Needed to change my password on the VPN app

Technician was pleasant and said she would take care of the issue. The only reason I didn't give it 5 stars is that she said she'd email once it was all completed and I haven't received an email. I'm assuming everything was completed.

Fixed the issues, and gave a thorough explanation of the problem, and what to do going forward to prevent similar issues in the future.

The problem was quickly solved. :)

Keith was able to get the problem fixed that has been an issue for a long time.

Trevor kept investigating to find out what was going on until the situation was resolved, and checked back periodically to assure needed emails were not being captured by the spam filter. Great Job!

They have all been great!

Very quick and helpful