Microphone not working for Teams meeting. Per Tech found the microphone was disabled and fixed the issue.

Eric knew exactly what I needed when I called him. He knew the problem we were having and had the notes on hand for the resolve. 11-minute call that was simple, quick, organized and efficient.I am rating a 1 below based of my total experience with AME and not the experience I have had with Eric. He is 10

My email was not receiving new emails unless I closed it out and reopened it.It's not great that we have to wait so long to get help. not having someone on site makes it difficult.

Aaron is a rockstar! He helped me with all of concern I had with my computer. Thank you

The OSC contacted Samantha right away and determined her remote session hadn't closed properly. They signed her out and she was able to sign in to Outlook normally. Very quick response, and Samantha was able to continue with her day.

Your tech contacted Artina right away and was able to get her set up using the Outlook desktop app quickly. She's very happy now!

Needed a password reset due to expired password.

Brant was great. Quick and friendly response, and quick resolution.

I called in because I was having issues connecting to my Remote Desktop. Avery was very helpful and polite. I have NEVER had a bad experience with any of their team members.

Employee was password locked out of a computer. I called and received quick and accurate help which resolved our issue.