Avery was great!!!!!

It seemed like an easy issue. It took 2 or 3 tries to resolve it.

I had been unable to log into my work computer from home for a few months....the vpn wouldnt work. Todd spent alot of time on the phone with me & helped me FINALLY get it to work again! Then, when I got to work, I couldnt sign in to my work computer. It said my password was wrong. I called & got Avery, who quickly helped me fix the issue. Both were excellent!

Having trouble logging into our training and needing an authentication code. AME agent was able to reset and within minutes was able continue the training session.

I had a glitch when submitting my new password and I couldn't get signed in. Ultimately, I fixed it before I had been responded too, but it was nice someone, Avery, did reach out and was willing to try and help.

Fast and effective

Keith always takes care of any issue quickly

Network password would not take ANY new password.

Pat and Bob (peep on site) are the best. My only concern is that everytime we have office computer/wi-fi issue, as we call the OSC, different people calls the offc and help staff with different tech support people. Can you just have one personnel call the same offc next time if possible.Thank you.

Lauren was great!!!!