I received an email that ticket 1856466 had been done and closed on 6/17 but when I tried the link that was provided, it did not work. The email said to reply to the email which I did to say that the link did not work. I had to call back on 6/18 because I never got a response to my email.

Contractors needed to be given Microsoft Teams license for some temporary work. 3 of the 4 contractors were showing up as Unknown User and couldn't be added to meetings. Caleb Kumpf was the technician that did the troubleshooting. He was so friendly and really efficient. He got our contractors added quickly (within the duration of one phone call). I really appreciated his help!

I called in the morning to receive help. After being on hold for a while, I opted to have a tech call me back. After waiting an hour and a half without any call back, I had to call back for help. Please discontinue the saxophone music while on hold. I have never had any complaints about hold music on any of the hundreds/thousands of various calls I've made to other companies until now.

Caleb was VERY helpful! THANK YOU!

Patrick Clarke was very competent and professional. He had me up in going in less than 10 minutes.

Very friendly and knowledgeable.

Great service as always!

AJ is always helpful

Trying to install two Konica Minolta printers on a new Mac laptop

Michelle, AJ and Caleb are super helpful, knowledgeable and patient!