Was having trouble updating my scanner.

AJ was assigned to this Ticket.He is the BEST!!! Very patient especially as I am a bit challenged with software.Great ASSET to your team

My only issue was it took over 9 mins to get the first person who then directed me to Tyler. He came on the line fairly quick.

Issue resolved in less than a minute

Checking out a suspicious email. Prompt response and resolutionl

AME associate was very polite and very helpful.

Knowledgeable, great customer service and got the issue resolved on the call.

Great job as always.

After some difficulty of my getting online with office, AJ and Tyler were able to resolve my login issues, with MUCH patience. Truly thankful for their bearing with me as I stumbled through first day back after return to office.

I recently needed help regaining access to my VPN, and I want to give a huge thank‑you to the two gentlemen who assisted me. They were patient, professional, and incredibly knowledgeable. They took the time to walk me through each step, explained everything clearly, and made sure I was fully back up and running before wrapping up.Their outstanding customer service and willingness to go the extra mile turned a stressful situation into a smooth experience. I truly appreciate their help and highly recommend their support to anyone who needs technical assistance.