Eric and Nate did a very detailed look at troubleshooting my failing notebook (and fixed a few things along the way). However, ultimately the notebook got it replaced. It was a great support effort.
Anonymous
•
Dec 29, 2025
5.0/5
5.0/5
AME Representative was patient, professional and knowledgeable with resolving issue
Anonymous
•
Dec 19, 2025
3.0/5
3.0/5
I received an email but it was not very clear and almost made it sound like opening it and clicking would have been OK which just seemed odd.
Anonymous
•
Dec 12, 2025
5.0/5
5.0/5
Both Craig and Trevor were very helpful and knowledgeable.They were patient and answered all my questions.
Anonymous
•
Dec 12, 2025
5.0/5
5.0/5
Friendly and knowledgeable.
Anonymous
•
Dec 11, 2025
5.0/5
5.0/5
Great service as always!
Anonymous
•
Dec 11, 2025
5.0/5
5.0/5
quick
Anonymous
•
Dec 11, 2025
4.0/5
4.0/5
they were helpful, but there was no resolution. my IT dept figured it out.
Eric and Nate did a very detailed look at troubleshooting my failing notebook (and fixed a few things along the way). However, ultimately the notebook got it replaced. It was a great support effort.
Anonymous
•
Dec 29, 2025
5.0/5
5.0/5
AME Representative was patient, professional and knowledgeable with resolving issue
Anonymous
•
Dec 19, 2025
3.0/5
3.0/5
I received an email but it was not very clear and almost made it sound like opening it and clicking would have been OK which just seemed odd.
Anonymous
•
Dec 12, 2025
5.0/5
5.0/5
Both Craig and Trevor were very helpful and knowledgeable.They were patient and answered all my questions.
Anonymous
•
Dec 12, 2025
5.0/5
5.0/5
Friendly and knowledgeable.
Anonymous
•
Dec 11, 2025
5.0/5
5.0/5
Great service as always!
Anonymous
•
Dec 11, 2025
5.0/5
5.0/5
quick
Anonymous
•
Dec 11, 2025
4.0/5
4.0/5
they were helpful, but there was no resolution. my IT dept figured it out.