Two employees are traveling outside the US. The ticket was worked on immediately. No issues with those who are traveling yet.

Quick and easy backup file retrieval, thanks!

service was helpful and fast. they were also able to answer all questions I had without having to put me on hold or transfer me to another operator.

Craig took care of my issue very fast...

AJ was really fantastic!! He worked quickly through my problem and solved it! He's the best!

Ethan figured out the issue in very little time and got it fixed quickly.

One of the best 'tech support' calls I've ever had. Professional, polite and highly efficient.

I was impressed with them locking my email account after noticing suspicious activity. I called when I got the notice it was locked. Was told a tech would call me back. About a half hour later they called, said they had investigated and needed access to delete the rules created and to help me reset my password and set up MFA with microsoft authenticator. It was handled very professionally and quickly.

Nathan ([Schussler], I hope I spelled his name correctly) was FANTASTIC!! He understood the problem and solved it with professionalism and care.

Issue with phishing resolved quickly.