As always, everyone I worked with was so helpful and tried their best to quickly resolve the problem.
Anonymous
•
Apr 27, 2026
3.0/5
3.0/5
I felt like this ticket got misclassified. I was trying to determine why links from a MailChimp test appeared incorrectly in Outlook now that they all run through EdgePilot. The tech read it as an issue with spam, and by the time we got to understanding the issue, it was too far past the need to worry about it. So I am not sure if it is a bug that was resolved or if we will have the issue again.
Anonymous
•
Apr 27, 2026
5.0/5
5.0/5
The Tech was very patient, professional, and persistent in resolving my issue. Hw was awesome!
Anonymous
•
Apr 22, 2026
5.0/5
5.0/5
Great service as always.
Anonymous
•
Apr 22, 2026
5.0/5
5.0/5
Emerson - AI Assistant - was able to connect me with Tyler Breitigam for assistance with my Teams Add-in disappearing from Outlook. Tyler was great and discovered I had two Outlooks installed. He deleted both and reinstalled Outlook and Teams. Issue was resolved in less than 30 minutes. Thanks for a great experience, Tyler!
Anonymous
•
Apr 22, 2026
5.0/5
5.0/5
Great service as always.
Anonymous
•
Apr 22, 2026
4.0/5
4.0/5
Very professional and prompt.
Anonymous
•
Apr 21, 2026
5.0/5
5.0/5
Caleb is amazing. He was kind, patient, helpful, and funny. He resolved my issue while I was on the phone with him in very short time.
As always, everyone I worked with was so helpful and tried their best to quickly resolve the problem.
Anonymous
•
Apr 27, 2026
3.0/5
3.0/5
I felt like this ticket got misclassified. I was trying to determine why links from a MailChimp test appeared incorrectly in Outlook now that they all run through EdgePilot. The tech read it as an issue with spam, and by the time we got to understanding the issue, it was too far past the need to worry about it. So I am not sure if it is a bug that was resolved or if we will have the issue again.
Anonymous
•
Apr 27, 2026
5.0/5
5.0/5
The Tech was very patient, professional, and persistent in resolving my issue. Hw was awesome!
Anonymous
•
Apr 22, 2026
5.0/5
5.0/5
Great service as always.
Anonymous
•
Apr 22, 2026
5.0/5
5.0/5
Emerson - AI Assistant - was able to connect me with Tyler Breitigam for assistance with my Teams Add-in disappearing from Outlook. Tyler was great and discovered I had two Outlooks installed. He deleted both and reinstalled Outlook and Teams. Issue was resolved in less than 30 minutes. Thanks for a great experience, Tyler!
Anonymous
•
Apr 22, 2026
5.0/5
5.0/5
Great service as always.
Anonymous
•
Apr 22, 2026
4.0/5
4.0/5
Very professional and prompt.
Anonymous
•
Apr 21, 2026
5.0/5
5.0/5
Caleb is amazing. He was kind, patient, helpful, and funny. He resolved my issue while I was on the phone with him in very short time.