Rob was prompt in resolving my printer setup issue.

Was having difficulty with new log in and the individual that helped me was very thorough and helpful. Issue was resolved in a timely manner.

System not downloading

My issue was handled quickly and efficiently. Within about 5 minutes of being on the phone our scan to email function was back up and running.

We work most often with Rob Casey and he is excellent. Quick to respond and resolve any issue. Always willing and respectful to answer any IT question to help us better understand our own technology system and devices. A pleasure to work with and we appreciate being able to place our confidence in his skills. We have not had a bad experience with any AME associate.

Fast, friendly help.

Put a a ticket in for a new employee email on a Monday. Sent a couple of follow-ups. On Thursday sent another request and copied Rob Casy. The email was completed Thursday afternoon.

AME Rep was very professional.

Our switch went offline on the far end of the building taking down an AP and camera. Anthony was able to get the problem resolved in a timely manner and went the extra mile to explain in detail what went wrong and how he corrected the issue. I always appreciate the way things are explained to me so that I can learn as I go through different issues with the network.

Everything was handled very professionally and easily.