Staffing shortages (wages) affects quality of care, cost of living (competitive rates), foodHard to say, things have changed-staff and residents used to be really close but with the constant changes/turnovers in staffing new relationships are having to be rebuilt and trust is having to be re-established. Residents like consistency and although we are always wanting to do what's best for the community when it comes to having the best staff in the building and having people who genuinely care for residents....it doesn't make it easy for them to get used to new faces. We have to be more thorough with hiring and doing what's best for our residents, bringing in people who are passionate about caring for others is what's most important because they are more inclined to stay around for the long haul.

Community events, Collaborate with locals, Marketing and advertising

Orientation day was perfect, first day training was excellent, the rest is history.