Food menu is getting smaller and smaller….

Quinoa was rancid

The concierge at the front desk told me there were not options for gluten free or celiac diets, even while the other attendant said yes and was looking into the matter. The concierge that said no was rude and extremely dismissive, saying “fruits and veg are probably safe” and that “we can’t possibly accommodate every dietary restriction”. She indicated with her responses and behavior that she is not educated in the seriousness of celiac disease or the offerings of the lounge. I was ultimately given the correct information by the other attendant and even approached by the head of food service with options and accommodations.

Food selection is bad. Oatmeal cookies, should be chocolate chip. It seems like you’re intentionally serving eclectic food as cost savings as few people will actually eat it.

Stop playing music. People come to a lounge to relax and work

The check in process was very disorganized and time consuming. There were 3 workers and it seemed chaotic.Scanning 4 times is cumbersome.Pls take note from other lounges such as Virgin and Centurion who have simpler check in processes.The food was delightful. Very tasty with a nice presentation.Lots of beverage options. Clean and the workers were courteous.

Allow vpn to work on wifi

Better food choices

Food options were less

Table 38 power outlet needs to be repaired