The maintenence guys are great but the communication from the people in the office needs some improvement. Once I submit a request, if it is not immediately approved, I am stuck in limbo without any updates as ro what is happening. Currently I am waiting to hear if the trees outside my home are going to be trimmed. It's been almost 2 months since I made the request. The same happened with a dishwasher that needed replaced. A quick call or message to let me know you're still waiting on an approval, or whatever else is the reason for the wait, would be appreciated. Other than the lack of communication, your team has been great.
María
•
Dec 26, 2024
5.0/5
5.0/5
Thank you for your service
Jac
•
Dec 22, 2024
5.0/5
5.0/5
Love the staff
Harkirtan
•
Dec 19, 2024
5.0/5
5.0/5
Fixed problem very quickly
Marlene
•
Dec 19, 2024
4.0/5
4.0/5
So far the location and experience has been great
JRBT
•
Dec 18, 2024
5.0/5
5.0/5
They were very quick to respond to my request. Michael did a good job in doing the repair. He was very polite and quick.
Leah
•
Dec 17, 2024
5.0/5
5.0/5
Responsive, helpful
Jose
•
Dec 16, 2024
5.0/5
5.0/5
Move in experience was great! Everyone was on top of everything we needed, some things needed fixing in the house and we were in contact with equity group to get the right people out. It’s been a great experience and we’re really happy.
Rita
•
Dec 16, 2024
4.0/5
4.0/5
Work order was not completed in a timely manner. But the service man that fulfilled order was fast
Lena
•
Nov 18, 2024
5.0/5
5.0/5
Great Response to any issues or repairs needing to be made.
The maintenence guys are great but the communication from the people in the office needs some improvement. Once I submit a request, if it is not immediately approved, I am stuck in limbo without any updates as ro what is happening. Currently I am waiting to hear if the trees outside my home are going to be trimmed. It's been almost 2 months since I made the request. The same happened with a dishwasher that needed replaced. A quick call or message to let me know you're still waiting on an approval, or whatever else is the reason for the wait, would be appreciated. Other than the lack of communication, your team has been great.
María
•
Dec 26, 2024
5.0/5
5.0/5
Thank you for your service
Jac
•
Dec 22, 2024
5.0/5
5.0/5
Love the staff
Harkirtan
•
Dec 19, 2024
5.0/5
5.0/5
Fixed problem very quickly
Marlene
•
Dec 19, 2024
4.0/5
4.0/5
So far the location and experience has been great
JRBT
•
Dec 18, 2024
5.0/5
5.0/5
They were very quick to respond to my request. Michael did a good job in doing the repair. He was very polite and quick.
Leah
•
Dec 17, 2024
5.0/5
5.0/5
Responsive, helpful
Jose
•
Dec 16, 2024
5.0/5
5.0/5
Move in experience was great! Everyone was on top of everything we needed, some things needed fixing in the house and we were in contact with equity group to get the right people out. It’s been a great experience and we’re really happy.
Rita
•
Dec 16, 2024
4.0/5
4.0/5
Work order was not completed in a timely manner. But the service man that fulfilled order was fast
Lena
•
Nov 18, 2024
5.0/5
5.0/5
Great Response to any issues or repairs needing to be made.