Kevin is always friendly and polite. Always takes care of problem and never leaves a mess

This was a routine maintenance, the maintenance replaced a sink stopper in the bathroom, they also checked kitchen sink for leaks. When the maintenance person came back up after he left, (he is just awesome) he had made a mistake and the repairs or maintenance was for Apt 121 not 221. My brother is in Apt 221. So he did not make the request at all.

Kevin does a thorough job. His pleasant manner while performing his works is most welcome

Very polite and knowledgeable went above and beyond to help me.

He came early in the day and thought the AC was working. But later that day, it quit he returned and brought in a portable unit. The next day he replaced the thermostat and it’s working fine.

I presume this was for the grab bar in the toilet area. I wrote the request as "non-emergency" "spare time project." It took a few days, but that was fine. Time co-ordination was great. Work was thorough, and it looks good. He also tightened up the loose towel holder and tissue holder, while he was working in the area.

My AC went out on a Friday night. I called the emergency #, but wasn't sure if anyone had gotten it. So, I called it again and Kevin called me back to let me know he had gotten my message. He came to work on it Saturday, but didn't have the right part to fix it. He gave me a portable AC to get me through until it was fixed which was on Tuesday.

The leak under the sink was from the gargage disposal. The disposal was replaced within two days! Kevin is very knowledgeable and excellent. Thank you for a quick response. Very satisfied that there was not a huge issue with the water.

Respectful diligence and attention received from maintenance for my request.

Kevin’s an asset to this team.