I have been here since 2022 or 2023 so far things have been good,haven't had any problems

I think it will be wise to put covering on the flight of stairs on the first floor in lobby area. I fell down the stairs when my foot slipped. There is no carpet or padding on the steps. Someone else has also fallen on these same stairs.

I love Sparrow Living, they have been great to work with. I couldn't get in an affordable unit in GP so was referred to CH property. Both communities are great and I am so excited about settling down here.

Maintenance is always perfect

I haven't had any problems with the completion of any of my request.

Rent increase by almost 600.00 not including amenities that is a lot

I'M COMPLETELY SATISFIED WITH THE MAINTENANCE CREW HERE I LOVE ❤️ ALL OF THE STAFF AND 😀 I FEEL VERY SAFE WITH THEM AND THEY KNOW THEIR STUFF

Request was done in a timely manner

I wasn't sure how to answer question #2 as one part is a statement, and the other part is a question. My service request was completed properly and to my satisfaction. Kevin knew what the issue was from reading my service request, and he came prepared with the part needed for the repair.

I have not made a final decision on whether I will renew my lease. There are a number of factors to be considered. My lease ends in October. By what date do you require my final decision?As the Admin. is aware, I expressed concerns early in my leasing contract about the noise level emanating from the apartment above me. It was a combination of the heavy gait of the primary occupant and the regular visits of young school aged grandchildren during the school year. Their schedules began early in the morning and continued off and on throughout the day, several days per week.After several conversations regarding the matter, it became apparent that there would be no resolution to the problem in my favor. The situation set the tone from some amount of discomfort on my part, during a very inconvenient time. I have come to believe that some of the issue results from the nature of the construction and inadequate insulation between the floors.The weekend of June 27th, brought more recent concerns, when a water pipe apparently ruptured damaging several apartments in my wing. I understand that a number of residents have had this same experience over the last few years. You will repair the property as needed, but the damage generates some amount of physical and emotional upset, as well as loss of personal belongings that insurance cannot replace.Unrelated to the apartment homes, there is also an unattractive leak by the outside water fountains that has not been resolved. I don't know if it was turned off for health reasons.I indicated in my survey that I do not feel connected to the community. I do not hold The Luxe responsible for the manner in which I choose to interact here. I do enjoy the groups that I join for exercise classes and that is a positive experience for me. Both instructors are very good with the participants. I continue to have responsibilities and activities outside of the complex that are currently my priority.