As always Kevin diagnosed and promptly put the part on order. Thanks
Verified User
•
Mar 26, 2025
4.0/5
4.0/5
Being responsive and keeping “Open Door Polocy”
Verified User
•
Mar 23, 2025
5.0/5
5.0/5
Awesome maintenance staff Above and beyond
Verified User
•
Mar 22, 2025
5.0/5
5.0/5
We received excellent customer service from the entire staff of The Luxe at Cedar Hill. DeAnna offered us excellent customer service, a great smile, and a warm heart that sold us right away! We highly recommend this facility if you want a great time enjoying your Golden Years of Life! Sincerely, Derrick & Kathy
Verified User
•
Mar 20, 2025
5.0/5
5.0/5
The planned activities are still geared for the residents that are RETIRED. The pool issue last year was confusing and to have a code and a wrist band was a little excessive. The constant email and text last year regarding this is a non-smoking facility was excessive as well. Not being able to take your trash to the dumpster is also excessive. I know we are a 55 plus community but sometime it seems we are treated like we are 18 years old and younger.
Verified User
•
Mar 16, 2025
5.0/5
5.0/5
The service provider completed my work order and left a note on the work that was completed. Great Job!!!!!!
Verified User
•
Mar 16, 2025
5.0/5
5.0/5
Though the agent was fabulous, the property spoke for itself. It was more than I anticipated.
Verified User
•
Mar 14, 2025
5.0/5
5.0/5
Herson came and assessed the situation and made the necessary repairs quickly
Verified User
•
Mar 14, 2025
5.0/5
5.0/5
Like the way he explained what took him so long an apology for it.
As always Kevin diagnosed and promptly put the part on order. Thanks
Verified User
•
Mar 26, 2025
4.0/5
4.0/5
Being responsive and keeping “Open Door Polocy”
Verified User
•
Mar 23, 2025
5.0/5
5.0/5
Awesome maintenance staff Above and beyond
Verified User
•
Mar 22, 2025
5.0/5
5.0/5
We received excellent customer service from the entire staff of The Luxe at Cedar Hill. DeAnna offered us excellent customer service, a great smile, and a warm heart that sold us right away! We highly recommend this facility if you want a great time enjoying your Golden Years of Life! Sincerely, Derrick & Kathy
Verified User
•
Mar 20, 2025
5.0/5
5.0/5
The planned activities are still geared for the residents that are RETIRED. The pool issue last year was confusing and to have a code and a wrist band was a little excessive. The constant email and text last year regarding this is a non-smoking facility was excessive as well. Not being able to take your trash to the dumpster is also excessive. I know we are a 55 plus community but sometime it seems we are treated like we are 18 years old and younger.
Verified User
•
Mar 16, 2025
5.0/5
5.0/5
The service provider completed my work order and left a note on the work that was completed. Great Job!!!!!!
Verified User
•
Mar 16, 2025
5.0/5
5.0/5
Though the agent was fabulous, the property spoke for itself. It was more than I anticipated.
Verified User
•
Mar 14, 2025
5.0/5
5.0/5
Herson came and assessed the situation and made the necessary repairs quickly
Verified User
•
Mar 14, 2025
5.0/5
5.0/5
Like the way he explained what took him so long an apology for it.