My toilet handle broke around 9:00pm last Friday night. I escalate request from standard to emergency on rent cafe and tried calling the emergency line but got no assistance until yesterday!

The office team at Luxe is beyond amazing. Deanna was a huge help to my wife in the weeks prior to our moving in. Diana is a primo manager always available. She even furnished us with boxes and personaly brought boxes to our unit on two occasions. She is totally transparent. She made living here one of our main joys. Kevin and Herson always responded promptly with maintenance issues. We really enjoyed the pool and exercise programs.

All requests are addressed immediately. Service repairs are completed by experts. Staff are very professional and provide explanations.

I live in apartment number 3206. I would love to be able to sat on my balcony and look out at the cars, people but the tree limbs is taking over my balcony. To understand me is I'm a longer and I love to sat on my balcony and read my Bible, etc.

I like living here, however I would like to see at least a small reduction in the monthly rental rate, especially for those who choose to renew. I would also enjoy more than that a one-day notice concerning pest control services.Although the maintenance team has always been 100% courteous and cooperative, I have one maintenance issue that remains unaddressed since March and another that may have been functionally repaired (I can't exactly tell) but not cosmetically repaired. There are two other cosmetic repairs that remain unaddressed. I also made a landscape request involving the liarope (plants) that border my walkway. The landscapers should have cropped off last season's remnants before this season's growth began, which they did not. Thus, the new growth began amidst all the old brown/gold/dead growth from last season. Unfortunately, when I requested the crew cut out all the old growth to allow the new to flourish, they, instead, butchered the plants, which will not recover this season.The front office staff are lovely, professional, always pleasant, and helpful; their communications are good via both email and text. The overall campus looks good all the time. Although I don't participate in any of the activities, there seems to be plenty for everyone. The security here is quite good. The community is quiet, friendly, and, for what appears to be the most part, everyone is cooperative and follows the rules, which are completely reasonable.

The tour was great, love the amenities, the current tenants seemed friendly and the community appeared to be very diverse.

Dionna has been very helpful, attentive, and she goes above and beyond for residents. Deanne is also helpful - they are a great, welcoming team.

I am unable to increase the maximum on the payment page. I selected 2338but actually needed 11 more dollar and cannot set the max at 2350.

I was totally satisfied, especially with the quick response time.

Person who came out was,very quick and very knowledgeable of what was needed. (Nosecond questing) Friendly and skilled in his craft. Great job,again. Thanks. Be blessed!