Alysha, Shelby, & David, work tirelessly as a team to keep the LUXE, in Luxury.My objectives moving into this community were, peace, comfort, in-house conveniences, safety, and the ability to enjoy my remaining days on this planet in style.The Luxe has surpassed all of my bucket lists. My cup runneth over with all of the remaining possibilities that I look forward to experiencing.
Verified User
•
Nov 1, 2025
One meal a week was not enough.
Verified User
•
Oct 29, 2025
5.0/5
5.0/5
We had a blocked disposal and couldnt do dishes without dirty water standing in the sink so we submitted a request for an urgent plumbing need around 2pm and the task was completed SAME DAY before 5pm..thanks!!
Verified User
•
Oct 27, 2025
3.0/5
3.0/5
Extremely rude maintenance man. My family wanted me to move after my last incident with him. But I wanted to just let it go. Everyone has a bad day occasionally.
Verified User
•
Oct 25, 2025
5.0/5
5.0/5
Timely and courteous as always. David is superior
Verified User
•
Oct 23, 2025
5.0/5
5.0/5
Fast and clean
Verified User
•
Oct 16, 2025
3.0/5
3.0/5
The response timenratong was because I sent a followup inquiry before service personnel sent. Not so inthe past.I disagree with assessment. The windows need reglazing and door may need rehang. Adding fill at base made upper part of door stock? I had to climb ladder and pry open to go on patio. That evidenced the off hang or warp of door over time.Doors and openings show ageing.The repairmans is aways cordial.. I'm not sure of how much capacity he has to operate in reporting and addressing issues.Unclear what preventative maintenance program consist of
Verified User
•
Oct 10, 2025
The Luxe of Rowlett is a wonderful community! Wonderful staff and wonderful neighbors! I will miss it. I absolutely loved living there but I do have health issues and decided it was best to move in with my son in Ft Worth. I needed to be close to my family and Rowlett was too far from them.
Verified User
•
Oct 6, 2025
5.0/5
5.0/5
Faucet repaired promptly and neatly
Verified User
•
Oct 5, 2025
5.0/5
5.0/5
David is always professional, knowledgeable and thorough!! We appreciate him so much.
Alysha, Shelby, & David, work tirelessly as a team to keep the LUXE, in Luxury.My objectives moving into this community were, peace, comfort, in-house conveniences, safety, and the ability to enjoy my remaining days on this planet in style.The Luxe has surpassed all of my bucket lists. My cup runneth over with all of the remaining possibilities that I look forward to experiencing.
Verified User
•
Nov 1, 2025
One meal a week was not enough.
Verified User
•
Oct 29, 2025
5.0/5
5.0/5
We had a blocked disposal and couldnt do dishes without dirty water standing in the sink so we submitted a request for an urgent plumbing need around 2pm and the task was completed SAME DAY before 5pm..thanks!!
Verified User
•
Oct 27, 2025
3.0/5
3.0/5
Extremely rude maintenance man. My family wanted me to move after my last incident with him. But I wanted to just let it go. Everyone has a bad day occasionally.
Verified User
•
Oct 25, 2025
5.0/5
5.0/5
Timely and courteous as always. David is superior
Verified User
•
Oct 23, 2025
5.0/5
5.0/5
Fast and clean
Verified User
•
Oct 16, 2025
3.0/5
3.0/5
The response timenratong was because I sent a followup inquiry before service personnel sent. Not so inthe past.I disagree with assessment. The windows need reglazing and door may need rehang. Adding fill at base made upper part of door stock? I had to climb ladder and pry open to go on patio. That evidenced the off hang or warp of door over time.Doors and openings show ageing.The repairmans is aways cordial.. I'm not sure of how much capacity he has to operate in reporting and addressing issues.Unclear what preventative maintenance program consist of
Verified User
•
Oct 10, 2025
The Luxe of Rowlett is a wonderful community! Wonderful staff and wonderful neighbors! I will miss it. I absolutely loved living there but I do have health issues and decided it was best to move in with my son in Ft Worth. I needed to be close to my family and Rowlett was too far from them.
Verified User
•
Oct 6, 2025
5.0/5
5.0/5
Faucet repaired promptly and neatly
Verified User
•
Oct 5, 2025
5.0/5
5.0/5
David is always professional, knowledgeable and thorough!! We appreciate him so much.