The Terrace Apartments
4.9/5
4.9 /5
84 Verified Reviews
21311 Alder Dr, Santa Clarita, CA 91321, US
(661) 449-9744
84 Verified Reviews
5.0/5
5.0 /5
I would recommend this community based on the staff. Office team and maintenance are always great to work with. This is a quiet and beautiful community. However; the parking sucks. You would think that with what we pay for rent we would be allowed at least one extra spot on the premises. My two car garage is truly not big enough for two cars. And the pests, roaches always come back no matter what and the rats in the garbage area are finding their way to the patio wall across the walkway. Oh and the security sucks. I don’t know why you guys pay them they are never around.

5.0/5
5.0 /5
The maintenance repairman had been in our home before and has always been professional and courteous and he is an EXPERT at his profession! He did a superb repair job! I think his name is Foculbo or something like that. He is great!!!! THANK YOU THANK YOU THANK YOU Folculbo for doing a spectacular repair job in such a timely manner!!!!! I would appreciate the spelling of his name. Please.

5.0/5
5.0 /5
Already on time and fast in responding to my requests. Good job!

5.0/5
5.0 /5
It was taken care of quickly and professionally. Thank you.

5.0/5
5.0 /5
Two people made this move possible and made me as comfortable as possible Lorena from the leasing department and Cesar the maintenance manager both of these people were very professional and accommodated to what I need to move thank you very much

5.0/5
5.0 /5
I would recommend this apartment community because it has great amenities, and the management is responsive and quick to handle maintenance requests.

5.0/5
5.0 /5
As usual, The Terrace office and maintenance staff came through splendidly! Kudos to Karina and Facundo this time. Well done!

5.0/5
5.0 /5
Im filled food like at home thanks ☺️

5.0/5
5.0 /5
I really appreciate the quick response and attention to my repair requests. The maintenance workers are awesome and always a pleasure to work with. I would definitely recommend this apartment community. The only issue is please fix the lighting in shared spaces, especially building 9 to keep the critters away. It’s too dark sometimes at night in this area. Also bushes need to be cut back to keep out the homeless.

5.0/5
5.0 /5
Very prompt response and action. We are very happy with the service and repairs.