Her roommate was to drop the keys off. Julie will bring them to the office on Saturday, January 10th. Thank you in advance for your understanding.

We received a random roommate. The roommate herself nor us received any notification of her information or arrival, she came to the apartment one morning without any of us knowing. This was distressing for everyone involved as a stranger was randomly in our apartment, and for our new roommate who felt like she was intruding on our space. Management then apparently lied about notifying us, as the Leasing Manager noted that we had a “verbal conversation” about a new roommate. This absolutely did not happen and I am not even sure who the Leasing Manager is. I have verified with management that we received no contact via email or other notification.

I checked the damaged dresser drawer you mentioned, and I'm confused about where it is. If it's the table in the room, I reported it when I checked in. As for the two separate cabinets, one was already broken when I moved in, and I told the maintenance guy about it, but they said it wasn't a problem. I didn't dispute the $160 cleaning fee they charged me for the ceiling last time because I had a warranty repair. The repairman said they wouldn't charge me as long as they tried to clean it, but I didn't dispute it. If I'm experiencing damage now, please refund the $160 and I'll pay the $63 this time.