Tom Hodges Mitsubishi
4.9/5
4.9 /5
104 Verified Reviews
24179 Tom Hodges Dr, , MD 20636, US
(301) 373-8747
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104 Verified Reviews
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5.0/5
5.0 /5
Great service
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5.0/5
5.0 /5
The service and staff are always top notch!Friendly, knowledgeable, timely service.
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4.0/5
4.0 /5
My appt was at 10 am - I arrived early at 930 - at 11 am I was told that my car was just being started on - the service center doors were not working properly and cars could not be moved in or out - that's not my fault. I think I should have been given a FREE oil change. At 1120, I was told my car was ready! How did that service happen so fast? Person said she had 3 people working on my car. I hinted at I should get a FREE oil change. She kept talking about they had to have someone come from Baltimore to service the doors. Not my problem.With an oil change, you get a voucher for a car wash. I asked if I could redeem that day. Someone was asked if they would run my car thru the car wash and they did. I appreciated that act of kindness very much. I don't feel comfortable in car wash facilities.Based on prior service.
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5.0/5
5.0 /5
From start to finish, the customer service and attention to detail was flawless.Excellent customer service
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5.0/5
5.0 /5
The whole dealership team from Tom the owner to the sales team Dylan and finance Renee worked together to help me get out of our financially draining vehicle into an affordable and beautiful Mitsubishi outlander. Thank you so much for helping me and my family. My kids loved the play room for the kids and how everyone took care of them. Thank you.
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5.0/5
5.0 /5
Staff is courteous and take care of issues after informing us about them
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5.0/5
5.0 /5
The service team have always been kind, professional and always get the job done! I highly recommend them.
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5.0/5
5.0 /5
Love Tom Hodges! They always take such good care of their customers. So polite and professional and caring.
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5.0/5
5.0 /5
Masterclass in how to run an auto service department. Everything was well explained, good communication, service was expedient, and paying before picking up was also a bonus.
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5.0/5
5.0 /5
Just can’t say enough!!! We absolutely love our Eclipse!!!This was the best buying experience we have ever had!!! Highly recommend this dealership!!! Thank you so much Dylan and Renee!!! Everyone was amazing to talk to!!!