It was chilly in the Customer service waiting area.My driver's side mirror was folded in, so I had to stop before I left the lot to push it back out.I am pleased with the service and facility!I was greeted right away when I pulled my car in. Ithink it would have been nice for the man who greeted me too have his iPad with so he could pull up my name and info on why I was there. I was forgetful in the moment, but we recovered after he got his iPad and looked up my info. He was patient and kind.Friendly, informed, quick service!
Verified User
•
Feb 16, 2026
5.0/5
5.0/5
Efficient and quick service
Verified User
•
Feb 11, 2026
4.0/5
4.0/5
Had an earlier appointment that was canceled due to snowstorm and received emails the weekend before changing the appointment from a recall to a checkup which was weird.
Verified User
•
Feb 9, 2026
4.0/5
4.0/5
Usually have a good experience here but they are most always the more expensive option.
Verified User
•
Feb 4, 2026
4.0/5
4.0/5
All good!Very dated facility. Especially on the MITS service side - felt like 25 years old.Nathan is fantastic!
Verified User
•
Jan 30, 2026
5.0/5
5.0/5
All easy to work with and friendly!Quick, friendly
Verified User
•
Jan 30, 2026
5.0/5
5.0/5
We continue to use Tom Roush as their service level is amazing!Great service....Great experience. Very transparent. We love the videos that are shared about the status of our vehicle maintenance.
Verified User
•
Jan 29, 2026
5.0/5
5.0/5
It was too cold for the car wash. Told me I could come any time when it warms up for a car wash. Provided an easy result for something that wasn’t available. Well done!Fast friendly service
Verified User
•
Jan 29, 2026
5.0/5
5.0/5
Service department is always nice and friendly and the place is cleanAlways professional no issues
It was chilly in the Customer service waiting area.My driver's side mirror was folded in, so I had to stop before I left the lot to push it back out.I am pleased with the service and facility!I was greeted right away when I pulled my car in. Ithink it would have been nice for the man who greeted me too have his iPad with so he could pull up my name and info on why I was there. I was forgetful in the moment, but we recovered after he got his iPad and looked up my info. He was patient and kind.Friendly, informed, quick service!
Verified User
•
Feb 16, 2026
5.0/5
5.0/5
Efficient and quick service
Verified User
•
Feb 11, 2026
4.0/5
4.0/5
Had an earlier appointment that was canceled due to snowstorm and received emails the weekend before changing the appointment from a recall to a checkup which was weird.
Verified User
•
Feb 9, 2026
4.0/5
4.0/5
Usually have a good experience here but they are most always the more expensive option.
Verified User
•
Feb 4, 2026
4.0/5
4.0/5
All good!Very dated facility. Especially on the MITS service side - felt like 25 years old.Nathan is fantastic!
Verified User
•
Jan 30, 2026
5.0/5
5.0/5
All easy to work with and friendly!Quick, friendly
Verified User
•
Jan 30, 2026
5.0/5
5.0/5
We continue to use Tom Roush as their service level is amazing!Great service....Great experience. Very transparent. We love the videos that are shared about the status of our vehicle maintenance.
Verified User
•
Jan 29, 2026
5.0/5
5.0/5
It was too cold for the car wash. Told me I could come any time when it warms up for a car wash. Provided an easy result for something that wasn’t available. Well done!Fast friendly service
Verified User
•
Jan 29, 2026
5.0/5
5.0/5
Service department is always nice and friendly and the place is cleanAlways professional no issues