This dealership is a multi brand dealership and now knowing what both brand service waiting areas are, the Mitsubishi service waiting area compared to look and feel is like a man cave thrown together in the corner of an auto repair shop. Whereas the other waiting area is sleek and plush.Everyone very courteous and provided details of what was going on.

Long time ago I change my rear break pads since then I have a squeeze noise every time I break , they change the piece several times and still there i can't belive something like that can't be fixed

They are very attentive. They listen and if there are questions, they answer them well.

Good experience

Efficient and friendly

Tom Roush always takes care of me when I need assistance with my vehicle.

I booked online and for whatever reason when I got to the dealership they did not have record of my booking online.The bathroom was not in great condition. The only amenity offered is coffee or water. I had previously bought my car at Toyota in Fishers and they had a kids room, all kinds of snacks, a quiet room, and a bathroom that was always clean.It would be fantastic if you could get the website communicating with the service department! That is predominantly how I plan on scheduling.I made the appointment online through the app, and when I came in the gentleman said he had no record of it. And I just got an email from Mitsubishi that said I missed my appointment when I did not.Additionally, and I know this is mostly out of your control, there was a mom with two boys and another adult taking up six seats and making a complete mess. She was there almost the entirety of our time. Which left myself and my two children with only two seats. Of course we shared one. But when these individuals left they left trash and food all over the seats and nobody cleaned it up.

Although all the amenities were offered, the building just seems a little old and out dated. The Mazda dealership next door is beautiful thoughJust as I mentioned before all the amenities were available and offered, it just seems old and out dated. Maybe a refresh is needed.Every time I have visited the dealership they have been very kind and friendly.

Great customer service.

I was most impressed with the efficiency and impressive customer kindness