I am a little disappointed in the fact that the "hood flutter" that has been a known issue with the '22 and '23 models has not been brought up previously. When asked about it previously, this was an unknown issue to the dealership. Talking with Jake, he had heard of it and did some investigating. He stated, at checkout, that this was an issue, but the ability to fix it under warranty ended at 50K miles. If I wanted it fixed, I would have to pay for the repair out-of-pocket.Jake is always friendly, with a great attitude, and thorough in his communication as to any necessary maintenance needs and the status of the visit.

They treat me like a Friend.

well sometimes I wish I could change the channel on the TV - but don't see a controller anywhereBecause that's my rating!!

Some of the information I included in my appointment was not relayed to the service tech.Previous dealerships I have used had more options for drinks, etc.Very friendly. Were able to provide me a courtesy rental on second visit (had several repairs done).

Discount codes, coffee availability, timelyQuick turnaround while I waited

Tom Rousch always can schedule me quickly for any service needs I have. Their facilities are clean, with water and coffee stocked. I get regular communication on where my car is during the service process. Check in and Check out is thorough but to the point. I would highly recommend them for their attention to detail, professionalism, and friendly demeanor.Very communicative; very professional.

Tell me when I come in expected wait time and then keep me updatedHad the car i wanted, now getting 3 complementary services

Didn't wash vehicle

From a service perspective my experience was very good. My car was taken back immediately and serviced in very short order with no issues.

The whole experience buying my new car was excellent. I couldn’t have be more pleased. Brent Cassady did an outstanding job!