They did the new cap on time and both dentist and assistant were a pleasure to work with

I called your office to set up an appointment. But I wanted to go over what the billing would be. Before I arrived, I have not heard back from your office.

My appointment was for 1:30 pm. I had a check up and cleaning. I left the office at 4:20. This was not a pleasant experience.

It was great good services

So for the last three years I have had a membership with Dentrite. My cleaning was always around 40. My membership was valid until October of 2026. When I was given my bill of 140. I was told that was the charge same with or without the card. My Dentrite should have been honored as I paid for the year when policy was different. I would have ungraded in October had I known of different plan. It should have been honored. You should not sell patients plans that you won’t stand by.

Would not honor an estimate for crowns which I received from a dentist who is no longer with the practice., was told the estimate was incorrect and it could not go thru my ins because it was cosmetic. It was not cosmetic. The dentist who gave me the estimate ruined my teeth when trying to fill a chip in my front tooth. That is the reason for the crowns.

Don’t carry my insurance

I arrived at 1250 for a 1PM appointment. The X-ray and dentist visit went off without a hitch. I waited an hour for the hygienist, and finally had to leave without seeing the hygienist. The staff couldn’t tell me what the problem was, except that they were sorry.

If I shared the above experience I don't think anyone would go to Dr. D for an extraction.The main reason I went to your facility was because two of my friends recommended it to mebut apparently never had a tooth extracted.I certainly will not recommend anyone and I will never return.The entire staff were all friendly, cautious and helpful. Dr. D. should take some lessons fromthe staff. He never even introduced himself when he first came into the room.