I’ve bought 10 cars from Toyota of Greenville but for some reason this last car has had serious tire problems. I was stuck with a non drivable vehicle because of bad tires. I called Toyota and they picked my car and I up 60 miles from home in 12 inches of rain. Charles, my “service” man did the right thing. That meant the world to me that They admitted they were bad tires off the get go and said I was doing burn outs at 60 years old!!!!! Are you kidding me? The bottom line is that Toyota went out of their way to make it right, ten cars later and I appreciate it.

Everyone was super helpful

Súper agradable rápido y seguro

Micah Utz was the advsior assigned to me. She was great and I suggest asking for her everytime you take your vehicle to the Toyota of Greenville Service Center.

Very good I got my service and I got ride with Lyft

I came in for an oil change a couple of days ago and after talking with Dennis I ended up getting several things done: oil change, tire rotation, transmission and rear differential fluid changed, etc. He was very informative, knowledgeable and pleasant to do business with.

Andrew was very helpful

The salesmen JD and Cedric were great. I never had any issues with them at all. They were responsive, helpful, and kind, quite the opposite of the "stereotype." I didn't appreciate there being no jack or tools in the car on purchase, although the service department allegedly ordered them, which I do appreciate. When I presented a lower offer to the finance department, I was met with apparent ridicule and melodrama. I distinctly remember an associate crumpling up my offer as soon as the manager told me his lowest price, which I felt was a bit dramatic. Just tell me it doesn't work, no need to be dramatic about it. Admittedly, I was unaware of how little room car dealers have to work with nowadays, but I would have appreciated more understanding, patience, and authentic conversation in the dealmaking rather than scoffing and "Jesus Christ" comments. Ultimately, any negative experience I had was outweighed by JD and Cedric's patience, kindness, flexibility, and honesty. The second interaction with the finance team was more pleasant (unsurprisingly AFTER I bought the car).

Nick and Tony have been wonderful about taking a look at my inherited 2009 Toyota Tacoma and figuring out what next steps might be through Toyota and on my own. I only wish that Toyota corporate and the Brand Engagement Center would reach out to them and ask their expertise on this issue and do the right thing based on the damage that has occurred to the car in a short amount of mileage. But Nick and Tony are fantastic and have been willing to do whatever it takes to help me and I appreciate that more than I can say.

Jesse Reitmeier was the service person who approached my car when I pulled into the Service Center. I explained to him that my husband has always taken our car for servicing, but now that he has Altzheimer's, it is my responsibility...I wasn't sure what to do. He immediately assured me that he would take care of me and answer any questions I might have.He went above and beyond that day. I had wanted to take a shuttle home since it would be a long wait. He offered the free Lift service but I didn't feel comfortable using that service. Well, after waiting 45 minutes for the shuttle I asked Jesse to order the Lift.= (he had asked me a couple of times if I wanted to Lift instead of waiting). Unfortunately the shuttle driver arrived just a few minutes before the Lift and I got into her vehicle. She was going on about the delay because she had to take care of a deposit (?). Then she starts talking about the border and Mexicans at Walmart that can't speak English. In this explosive political atmosphere, your employees should not be bringing up political issues.When Jesse called me that the car was ready, I immediately told him to order a Lift instead of the shuttle. He's a great employee and a person who I will be asking for each time I come to the Toyota Service Center.