Routine maintenance was well informed and done when I got off work
Anonymous
•
Jun 23, 2024
5.0/5
5.0/5
Warm greeting with minimum wait time.Thanks Dennis!
Anonymous
•
Jun 23, 2024
5.0/5
5.0/5
Found everything and everyone spot on
Anonymous
•
Jun 23, 2024
5.0/5
5.0/5
Visit was fir a recall check, handled efficiently.
Anonymous
•
Jun 23, 2024
5.0/5
5.0/5
When I serviced my 2020 Prius Prime on June 19th, most of your CDK provided software systems were down causing difficulties in the normal handling of the paperwork, but Steve and other service advisors still got a ride to work for me and had my vehicle service completed in a timely manner with a ride back to the dealership to pick it up.
Anonymous
•
Jun 23, 2024
5.0/5
5.0/5
N/A
Anonymous
•
Jun 22, 2024
5.0/5
5.0/5
I went in for a typical service. Andrew kept me informed of any items they recommended replacing during visit. Unfortunately when a service person was driving vehicle out of the shop it was hit by another vehicle going around a blind corner. Andrew said they would totally repair my vehicle and give me a car to drive in the meantime. The repair took two weeks (new back door and tire). Andrew kept me informed along the way and also gave me my service visit for free. Because of the way Andrew handled the situation and treated me as the customer, it made the difference in how I looked at the unfortunate situation.
Anonymous
•
Jun 22, 2024
5.0/5
5.0/5
Always excellent service.
Anonymous
•
Jun 21, 2024
5.0/5
5.0/5
Convenient and easy
Anonymous
•
Jun 21, 2024
5.0/5
5.0/5
Very straight forward process to buy a new truck through the Costco AutoBuy program. Darryl W. did an excellent job and I enjoyed working with him.
Routine maintenance was well informed and done when I got off work
Anonymous
•
Jun 23, 2024
5.0/5
5.0/5
Warm greeting with minimum wait time.Thanks Dennis!
Anonymous
•
Jun 23, 2024
5.0/5
5.0/5
Found everything and everyone spot on
Anonymous
•
Jun 23, 2024
5.0/5
5.0/5
Visit was fir a recall check, handled efficiently.
Anonymous
•
Jun 23, 2024
5.0/5
5.0/5
When I serviced my 2020 Prius Prime on June 19th, most of your CDK provided software systems were down causing difficulties in the normal handling of the paperwork, but Steve and other service advisors still got a ride to work for me and had my vehicle service completed in a timely manner with a ride back to the dealership to pick it up.
Anonymous
•
Jun 23, 2024
5.0/5
5.0/5
N/A
Anonymous
•
Jun 22, 2024
5.0/5
5.0/5
I went in for a typical service. Andrew kept me informed of any items they recommended replacing during visit. Unfortunately when a service person was driving vehicle out of the shop it was hit by another vehicle going around a blind corner. Andrew said they would totally repair my vehicle and give me a car to drive in the meantime. The repair took two weeks (new back door and tire). Andrew kept me informed along the way and also gave me my service visit for free. Because of the way Andrew handled the situation and treated me as the customer, it made the difference in how I looked at the unfortunate situation.
Anonymous
•
Jun 22, 2024
5.0/5
5.0/5
Always excellent service.
Anonymous
•
Jun 21, 2024
5.0/5
5.0/5
Convenient and easy
Anonymous
•
Jun 21, 2024
5.0/5
5.0/5
Very straight forward process to buy a new truck through the Costco AutoBuy program. Darryl W. did an excellent job and I enjoyed working with him.