had a great visit at this service from the service department, but not so well at the service and body shop department in December when my vehicle was last there.
Anonymous
•
Apr 17, 2024
4.0/5
4.0/5
worked out we;;
Anonymous
•
Apr 17, 2024
4.0/5
4.0/5
I was very happy until I went to drive away and the floor mats were NOT included with the purchase. I have bought many new cars and even a few Toyota's and have NEVER seen that. In a game of 40K+ to not include the floor mats was petty at best and really made me want to walk away form the deal. The dealer did include them after the purchase but acted as if I was a fool for not seeing that on the sticker. There is a LOT of info on the sticker and it's easy to miss something that you would assume is included. It made me think I better craw under the truck and see if I have a spare tire or jack too. Very disappointed that something so petty is now a bargaining tool.
Anonymous
•
Apr 17, 2024
5.0/5
5.0/5
Great communication, didn't feel pressured and was on-time
Anonymous
•
Apr 16, 2024
5.0/5
5.0/5
Richard was absolutely great! I have never asked for anyone in particular in the service department because all who have helped me have been great. But, Richard Nyugen was a step above great! I will definitely ask for him again.
Anonymous
•
Apr 16, 2024
5.0/5
5.0/5
Professional and thorough, as usual.
Anonymous
•
Apr 16, 2024
5.0/5
5.0/5
My wife and I worked with Andrew. Absolutely amazing, professional guy.
had a great visit at this service from the service department, but not so well at the service and body shop department in December when my vehicle was last there.
Anonymous
•
Apr 17, 2024
4.0/5
4.0/5
worked out we;;
Anonymous
•
Apr 17, 2024
4.0/5
4.0/5
I was very happy until I went to drive away and the floor mats were NOT included with the purchase. I have bought many new cars and even a few Toyota's and have NEVER seen that. In a game of 40K+ to not include the floor mats was petty at best and really made me want to walk away form the deal. The dealer did include them after the purchase but acted as if I was a fool for not seeing that on the sticker. There is a LOT of info on the sticker and it's easy to miss something that you would assume is included. It made me think I better craw under the truck and see if I have a spare tire or jack too. Very disappointed that something so petty is now a bargaining tool.
Anonymous
•
Apr 17, 2024
5.0/5
5.0/5
Great communication, didn't feel pressured and was on-time
Anonymous
•
Apr 16, 2024
5.0/5
5.0/5
Richard was absolutely great! I have never asked for anyone in particular in the service department because all who have helped me have been great. But, Richard Nyugen was a step above great! I will definitely ask for him again.
Anonymous
•
Apr 16, 2024
5.0/5
5.0/5
Professional and thorough, as usual.
Anonymous
•
Apr 16, 2024
5.0/5
5.0/5
My wife and I worked with Andrew. Absolutely amazing, professional guy.