Visiting Toyota of Greenville for the first maintenance check on my new 2024 Toyota Corolla LE was an experience that went above and beyond my expectations. With 5000 miles on the odometer, I was keen on getting the first oil change, despite the oil being rated for 10,000 miles, alongside other standard maintenance items.From the outset, Steven Barton was the epitome of professionalism and courtesy. He took great care to walk me through the servicing pricing, particularly noting the nuances of maintaining a new vehicle and my preference for an early oil change. Steven's thorough explanation helped me understand how my choices would impact pricing, and he presented several options to ensure the best course of action for my car's maintenance. This level of detailed consultation was not only helpful but also highlighted Steven's dedication to customer service.Beyond the technicalities of car servicing, my interaction with Steven enriched my visit immensely. We engaged in good and stimulating conversations on a variety of topics, making me feel exceptionally welcome and valued as a customer. It’s rare to find someone who not only excels in their technical role but also possesses the ability to connect with customers on a personal level.In conclusion, my experience at Toyota of Greenville, under Steven Barton's guidance, was nothing short of remarkable. His approach to customer service — combining meticulous attention to detail with genuine care and respect — set a high standard. I left the dealership not just with a well-maintained vehicle, but with the reassurance that I had found a trustworthy and welcoming place for my car’s future needs. Highly recommend!
Anonymous
•
Feb 7, 2024
5.0/5
5.0/5
Excellent
Anonymous
•
Feb 7, 2024
5.0/5
5.0/5
As expected
Anonymous
•
Feb 6, 2024
5.0/5
5.0/5
Detailed and fast
Anonymous
•
Feb 6, 2024
5.0/5
5.0/5
Great!
Anonymous
•
Feb 6, 2024
5.0/5
5.0/5
Keep up the good work
Anonymous
•
Feb 6, 2024
5.0/5
5.0/5
Fue excelente
Anonymous
•
Feb 6, 2024
5.0/5
5.0/5
Service was great!
Anonymous
•
Feb 6, 2024
5.0/5
5.0/5
Steve did a great job explaining what was identified during the inspection report and translating that in a way that helped me make decisions. His input was very valuable.
Visiting Toyota of Greenville for the first maintenance check on my new 2024 Toyota Corolla LE was an experience that went above and beyond my expectations. With 5000 miles on the odometer, I was keen on getting the first oil change, despite the oil being rated for 10,000 miles, alongside other standard maintenance items.From the outset, Steven Barton was the epitome of professionalism and courtesy. He took great care to walk me through the servicing pricing, particularly noting the nuances of maintaining a new vehicle and my preference for an early oil change. Steven's thorough explanation helped me understand how my choices would impact pricing, and he presented several options to ensure the best course of action for my car's maintenance. This level of detailed consultation was not only helpful but also highlighted Steven's dedication to customer service.Beyond the technicalities of car servicing, my interaction with Steven enriched my visit immensely. We engaged in good and stimulating conversations on a variety of topics, making me feel exceptionally welcome and valued as a customer. It’s rare to find someone who not only excels in their technical role but also possesses the ability to connect with customers on a personal level.In conclusion, my experience at Toyota of Greenville, under Steven Barton's guidance, was nothing short of remarkable. His approach to customer service — combining meticulous attention to detail with genuine care and respect — set a high standard. I left the dealership not just with a well-maintained vehicle, but with the reassurance that I had found a trustworthy and welcoming place for my car’s future needs. Highly recommend!
Anonymous
•
Feb 7, 2024
5.0/5
5.0/5
Excellent
Anonymous
•
Feb 7, 2024
5.0/5
5.0/5
As expected
Anonymous
•
Feb 6, 2024
5.0/5
5.0/5
Detailed and fast
Anonymous
•
Feb 6, 2024
5.0/5
5.0/5
Great!
Anonymous
•
Feb 6, 2024
5.0/5
5.0/5
Keep up the good work
Anonymous
•
Feb 6, 2024
5.0/5
5.0/5
Fue excelente
Anonymous
•
Feb 6, 2024
5.0/5
5.0/5
Service was great!
Anonymous
•
Feb 6, 2024
5.0/5
5.0/5
Steve did a great job explaining what was identified during the inspection report and translating that in a way that helped me make decisions. His input was very valuable.