I'm long-time Toyota owner and will be buying new Prius Prime (ordered). Darrell was helpful in explaining my options and getting an order in place. He let me know what I could expect relative to delivery of ordered car - no commitment and could be several months. I plan to trade in 2017 Prius and he answered my questions about that; can't make offer until new car ais ready to pick up.
Bridgit
•
Dec 14, 2022
5.0/5
5.0/5
Great customer service! Service was finished in a timely manner.
Suzanne
•
Dec 13, 2022
5.0/5
5.0/5
Prompt, courteous, informative
Anonymous
•
Dec 13, 2022
4.0/5
4.0/5
Service Department great. Fred Farr was outstanding. Multiple scheduling issues. Scheduling Supervisor very nice and took care of issues
Jason
•
Dec 13, 2022
5.0/5
5.0/5
Quick service in and out. No hassles with requested work order.
Thomas
•
Dec 13, 2022
5.0/5
5.0/5
Great service
Anonymous
•
Dec 12, 2022
5.0/5
5.0/5
Was a great experience. Steve did a great job keeping me up to date.
Gordon
•
Dec 12, 2022
5.0/5
5.0/5
Everything was perfect
Anonymous
•
Dec 12, 2022
4.0/5
4.0/5
Scott MacAllister and the finance gal were pleasant to work with. There were attempts to upsell me on various packages and warranties, but neither salesperson was overly pushy. My research was complete prior to entering the dealership and I knew what I wanted. On behalf of other customers like me who aren't swayed by sales pitches, I would suggest that the salespeople at this dealership be trained to tune in better to customers like me and try to recognize that we've already sold ourselves on what we want. We don't need - or appreciate - being actively sold on things we have no interest in. Other than that, I enjoyed my experience at Toyota of Greenville.
I'm long-time Toyota owner and will be buying new Prius Prime (ordered). Darrell was helpful in explaining my options and getting an order in place. He let me know what I could expect relative to delivery of ordered car - no commitment and could be several months. I plan to trade in 2017 Prius and he answered my questions about that; can't make offer until new car ais ready to pick up.
Bridgit
•
Dec 14, 2022
5.0/5
5.0/5
Great customer service! Service was finished in a timely manner.
Suzanne
•
Dec 13, 2022
5.0/5
5.0/5
Prompt, courteous, informative
Anonymous
•
Dec 13, 2022
4.0/5
4.0/5
Service Department great. Fred Farr was outstanding. Multiple scheduling issues. Scheduling Supervisor very nice and took care of issues
Jason
•
Dec 13, 2022
5.0/5
5.0/5
Quick service in and out. No hassles with requested work order.
Thomas
•
Dec 13, 2022
5.0/5
5.0/5
Great service
Anonymous
•
Dec 12, 2022
5.0/5
5.0/5
Was a great experience. Steve did a great job keeping me up to date.
Gordon
•
Dec 12, 2022
5.0/5
5.0/5
Everything was perfect
Anonymous
•
Dec 12, 2022
4.0/5
4.0/5
Scott MacAllister and the finance gal were pleasant to work with. There were attempts to upsell me on various packages and warranties, but neither salesperson was overly pushy. My research was complete prior to entering the dealership and I knew what I wanted. On behalf of other customers like me who aren't swayed by sales pitches, I would suggest that the salespeople at this dealership be trained to tune in better to customers like me and try to recognize that we've already sold ourselves on what we want. We don't need - or appreciate - being actively sold on things we have no interest in. Other than that, I enjoyed my experience at Toyota of Greenville.