Had a recall on our 21 Highlander, Stephen Merrit was professional and very friendly. Texts were provided throughout the process, which was very fast and efficient.
Anonymous
•
Jun 13, 2026
5.0/5
5.0/5
Timely snd pleasant
Anonymous
•
Jun 11, 2026
5.0/5
5.0/5
Very prompt and courteous
Anonymous
•
Jun 11, 2026
5.0/5
5.0/5
I always have a great visit when I get my car serviced at Toyota of Greenville
Anonymous
•
Jun 10, 2026
5.0/5
5.0/5
Always efficient
Anonymous
•
Jun 8, 2026
4.0/5
4.0/5
Micheal was very helpful at service desk
Anonymous
•
Jun 8, 2026
5.0/5
5.0/5
Great job. Worked with a time constraint I had. Easy to work with.
Anonymous
•
Jun 5, 2026
5.0/5
5.0/5
I took my car in for a recall and Michael C. told me it would take 4 hours. I wasn’t thrilled with that but I knew he better than I did. It was done in 3.5 hours and I was on my way. Michael has always kept me informed which makes things better
Anonymous
•
Jun 5, 2026
5.0/5
5.0/5
Great!
Anonymous
•
Jun 4, 2026
1.0/5
1.0/5
The initial meet was good as I had to ask who did I need to speak with as I pulled into the garage. I seen agents at the desk, however no one addressed me. Secondly, the cost of detection was told the amount and I have gotten my cabin filter replace less a year and I work full time at home and my car is in a garage. Finally, I was charged $90 for moving 2 AM wires to another location in my fuse box. Now they won’t turn off and apparently they wasn’t tested. The technician and agent said they will send me pictures of my fuse box on where some options. I will be requesting a refund for that.
Had a recall on our 21 Highlander, Stephen Merrit was professional and very friendly. Texts were provided throughout the process, which was very fast and efficient.
Anonymous
•
Jun 13, 2026
5.0/5
5.0/5
Timely snd pleasant
Anonymous
•
Jun 11, 2026
5.0/5
5.0/5
Very prompt and courteous
Anonymous
•
Jun 11, 2026
5.0/5
5.0/5
I always have a great visit when I get my car serviced at Toyota of Greenville
Anonymous
•
Jun 10, 2026
5.0/5
5.0/5
Always efficient
Anonymous
•
Jun 8, 2026
4.0/5
4.0/5
Micheal was very helpful at service desk
Anonymous
•
Jun 8, 2026
5.0/5
5.0/5
Great job. Worked with a time constraint I had. Easy to work with.
Anonymous
•
Jun 5, 2026
5.0/5
5.0/5
I took my car in for a recall and Michael C. told me it would take 4 hours. I wasn’t thrilled with that but I knew he better than I did. It was done in 3.5 hours and I was on my way. Michael has always kept me informed which makes things better
Anonymous
•
Jun 5, 2026
5.0/5
5.0/5
Great!
Anonymous
•
Jun 4, 2026
1.0/5
1.0/5
The initial meet was good as I had to ask who did I need to speak with as I pulled into the garage. I seen agents at the desk, however no one addressed me. Secondly, the cost of detection was told the amount and I have gotten my cabin filter replace less a year and I work full time at home and my car is in a garage. Finally, I was charged $90 for moving 2 AM wires to another location in my fuse box. Now they won’t turn off and apparently they wasn’t tested. The technician and agent said they will send me pictures of my fuse box on where some options. I will be requesting a refund for that.