Tyneside Audi
4.9/5
4.9 /5
1,495 Verified Reviews
Middle Engine Ln, Wallsend, Wallsend, NE28 9NT, GB
0191 236 0100
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
1,495 Verified Reviews
5.0/5
5.0 /5
A great service but disappointed by having to replace a part that was only changed last year. The rear washer jet is only a minor and cheap part but for it to fail twice in a year is a poor design or part. I was also quoted £180 for a diagnostic on this failure and it was done as part of the service at additional cost of £24 parts and labour.

5.0/5
5.0 /5
Great customer service from Jon and kept in constant touch to let us know what was happening with the build of our car.

5.0/5
5.0 /5
Always excellent service and customer care Cannot be faulted Many thanks to Rupert and Paul W You make parting with lots of cash a pleasurable experience

4.0/5
4.0 /5
Be more prepared on the servicing costs of your E-TRON Q4. As we still didn’t get an answer when we asked how much the costs are for the services?? We have now bought 7 new cars for this Audi branch alone and still feel like outsides, no loyalty !

5.0/5
5.0 /5
My initial enquiry was less than satisfactory but after leaving feedback, I was invited back and was assisted by Paul who was much more helpful and gave me confidence in purchasing a different model that is more suitable to my current needs. I am really pleased with my new car. Thank you.

4.0/5
4.0 /5
The online booking system is confusing as it had listed all of the previous work id had done instead of just listing the work that was supposed to being done that day. Kim the maintenance coordinator was spot on and extremely helpful

5.0/5
5.0 /5
Very friendly and helpful staff throughout.

5.0/5
5.0 /5
Very helpful staff

5.0/5
5.0 /5
Every member of staff in the silverlink dealership always go above and beyond for you, which really makes them stand out from other businesses. Would like to thank Kim who took care of me while getting my car serviced she was absolutely lovely!

5.0/5
5.0 /5
Friendly /professional service from Jasmine Thank you