Ellie was very friendly and informative, answered all questions I had and helped with the purchase of my new car.

Ellie was very helpful and informative from the start of our conversation and engaged in a polite and friendly manner throughout.

Was not advised vehicle was sold !!

Appointment was pre booked following a call from Audi for a contract review but the salesperson wasn’t available. The alternative person who was presented 30 minutes later didn’t seem to understand the purpose of the appointment.

Very helpful staff member Scott Bradley made process super easy

I recently contacted Tyneside Audi regarding a car for sale. Andrew Webster, salesman was very professional and helpful in providing me the details of the car. I am now in the process of purchasing this car from Newcastle Audi because of location.

A very professional, diligent staff, ready to take the extra step to assist a customer...

I have recently been in with my Audi, reg above, to have the parking camera checked as it was not working properly. I was told that this was fixed when I picked it up. However, it was still intermittently working, sometimes turning to a blue or white screen.I rang back to report this and the gentleman I spoke with said he would order a new camera and contact me again to arrange for this repair, but I have yet to hear anything. It is still malfunctioning.I have tried to ring twice this week, but no one has answered so have resorted to email.I would like someone to ring me back to arrange for this work to be done and to organise a courtesy car as last time, I had to drop off the car and come to collect it which is an inconvenience to do a second time when I had been told the issue was solved.I am really unimpressed by the service I have received. I used to have BMWs and to be honest, this level of service is much poorer.

To much pressure to buy.

Although the actual journey home to newcastle from the A1/M was a nightmare when my car broke down; the service I received, especially from Jo Wood, when the car arrived at Lookers was exceptional. I was kept informed the entire time, was given a courtesy car - which I loved- and my car was returned in a timely fashion and I had no disruption to my working and social life.