Tyneside Audi
4.9/5
4.9 /5
1,494 Verified Reviews
Middle Engine Ln, Wallsend, Wallsend, NE28 9NT, GB
0191 236 0100
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
1,494 Verified Reviews
5.0/5
5.0 /5
The check in online system was very easy to use. The booking system was a little more difficult to understand as I have a lease car. I wasn't sure which option to select. Good communication from the service advisor throughout. Work was completed in a timely manner.

5.0/5
5.0 /5
The sales rep Daniel Hall made you feel very welcome and at ease. He kept me informed about the whole process from start to finish.

5.0/5
5.0 /5
The service I receive is always second to none and the handover process was the same. Andy Webster was spot on as usual with his advice and guidance as was the great help and assistance I received from Andy B and Claire.

Verified User
Dec 11, 2023
5.0/5
5.0 /5
Simple to use. However, I had to provide comments not to complete any work without my approval. I do not like the fact that you have to do this, there should not be a checkbox to confirm work should proceed just to use the online booking and check-in system. Very friendly staff, especially Karla Shaw! Great customer experience!

5.0/5
5.0 /5
The service received was first class. Well above other car manufacturers. From start to finish the process was easy and the communication was brilliant. My sales advisor, Dan, was a credit to your company!

5.0/5
5.0 /5
Seamless, no issues

5.0/5
5.0 /5
Really helpful, sorted the problem quickly and efficiently and went out their way to make sure it was sorted before i left

4.0/5
4.0 /5
Waited nearly 2 weeks for delivery from Scotland.

5.0/5
5.0 /5
Easy to use and all the information was there. Everything well organised and I was kept up to date with everything that was happening.

5.0/5
5.0 /5
Excellent staff and service