Tyneside Audi
4.7/5
4.7 /5
1,442 Verified Reviews
Middle Engine Ln, Wallsend, Wallsend, NE28 9NT, GB
0191 236 0100
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ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
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1,442 Verified Reviews
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4.0/5
4.0 /5
Made to feel like a customer who was looking for a car
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5.0/5
5.0 /5
The sales advisor, Dan, was very knowledgable and helpful.
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5.0/5
5.0 /5
I ordered a car and unfortunately had to withdraw my order after a few days due to personal reasons. Lookers handled my situation with professionalism and courtesy.
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3.0/5
3.0 /5
No further follow up by sales executive. Over the years of dealing with you it's always sales driven rather than service. After buying my last six cars from you l won't be buying anymore.
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1.0/5
1.0 /5
Tito the Sales executive was not clear and open about the deals. For example he said good news I’m upgrading the vehicle. what he didn’t say was that I was paying for the upgrade. Likewise asked for a new plate and my first quote was for a feb plate. Which I was unaware of - then the price increase for a 26 plate. He didn’t want to put details in an email he wanted to discuss it over the phone. I always think if it’s not written down then don’t expect to get it. His sales technique was underhand and duplicitous. He lost the sale because he couldn’t be open and honest - you won’t be getting my business- I thought the days of unscrupulous car dealers were over but obviously not
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5.0/5
5.0 /5
Informative website
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cust purchased the vehicle 21.07.25,Fault lights on the vehicle 05.08 and booked in for sept as the light changed to red, this was apparently fixed, and the vehicle as scratched. Book back in for Oct for the scratches and then the light came on again with a different fault light. They wheels damaged also.Got the vehicle back on Friday rang straight away and they asked for a photo. The cus this not happy that every time the vehicle goes in come back worse.
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5.0/5
5.0 /5
Jon and the service booker (sorry I can’t remember her name ? Sophie) were really helpful
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2.0/5
2.0 /5
I found the person that I dealt with to be quite abrupt and unhelpful
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3.0/5
3.0 /5
Quote disappointed had an appointment for 1pm for a specific car. However when me and my partner turned up the car I was interested in had sold- I understand I did not reserve the car however the person I was booked to see could have sent a courtesy email to inform me the car had sold