I like to dispute the damage charge for wall/ceiling. The damage on the wall inside of the room in the right hand side of the photo that was before I even moved in. It is not done by me. The first left hand side photo has the double side stickers on the wall which can be taken out without any damage of the wall. There is no damage shown in the photo to the wall. There was no damage exhibited on the walls that was caused on my stay in that apartment. Please show me a photo of the inside of the room before I rented the apartment.

I am being charged 100$ for damage to the walls of the apartment. I have photos and videos from the day I moved in that show this damage already existed when I moved in.

I am Erin Choi’s sublessee. These ‘damages’ were apparent and visible once I had begun my sublet agreement in May of 2026.

FMO includes $265 for a mattress replacement. When I moved in on Sep 1, 2025, I spoke to a staff member about removing the mattress from my unit because I brought my own mattress and had nowhere to put the mattress from the unit. I submitted a request on the Resident Portal on Sep 5, 2025 and the mattress was removed on Oct 23, 2025. Since maintenance removed the mattress from the unit for me, and I was not told at any point by any staff member that I would be charged for the mattress removal/replacement.

All the damages mentioned were there since I moved in, and I have picture proof with time stamps (attached in the supporting documentation). I have also reported these as part of move in procedure. Overall all the furniture was damaged and was reported.door wall damages: if you look at the attached photo, it was there before I moved in. Additionally, I requested maintenance after I moved in to remove command hooks, but some were left because they were too difficult to remove.couch damage: again, if you look at attached photo it was already severely damaged, worn out, stained. Even mentioned to the building manager and she said it is fine.table and chair: picture also shows it was pre damagedcoffee tables: picture also shows they were pre damagedI do not believe I should be charged anything for the damages. Please let me know if you need further pictures or proof.

Hi Peak Made,I have been a tenant at Unity Point in Kingston, Ontario since September 2023, in Unit 808. Prior to your team taking over management of the building, my rental unit included a storage locker under the previous management company. Units with storage included were identified as “Plus” units on the lease; my unit was listed as “Victoria Plus.”At the time I moved in, I was advised that the storage locker was built into the cost of my rent at an additional $50 per month and was not optional. My rent has continued to include this amount, subject to annual rent increases, and my fob access to the storage area has continued to be renewed each year.I used the storage locker without issue from the beginning of my tenancy until May 2026. In May, I went to access my locker (which I was accessing once a week) and discovered that the lock had been cut and all of my personal belongings had been removed. I had not received any prior notice, warning, email, phone call, or other communication advising me that the locker would be opened or that my belongings were at risk of being removed.I subsequently spoke with front desk staff and was informed that the contents of my locker had been disposed of. The locker contained a number of personal belongings, including collectible items. I was extremely concerned to learn that my belongings had been discarded without my knowledge or authorization. I was also informed that my air-conditioning unit was retained rather than disposed of, which raised further concerns regarding what happened to my property after it was removed.Since May, I have made repeated attempts to resolve this issue with Unity Point management and obtain compensation for the property that was removed and disposed of. I have communicated with management by email, called the building, and gone to the front desk on numerous occasions asking to speak directly with the building manager. Each time I attempted to speak with her in person, I was told that she was unavailable or busy. Despite these repeated attempts, the matter has remained unresolved for approximately three months.I have requested reimbursement for the belongings that were removed from my storage locker. I believe my request for compensation is reasonable given that the locker was included as part of my tenancy, I had been paying for it since 2023, I continued to have authorized fob access to the storage area, and I was never provided notice before my lock was cut and my belongings were removed.I want to emphasize that, aside from this incident and the difficulty I have experienced trying to resolve it, I have genuinely enjoyed my time at Unity Point. As a graduate student, it has been a fantastic place to live, which makes the way this particular situation has been handled especially disappointing.I have retained email correspondence relating to the storage locker and my attempts to resolve this matter with management. I can provide correspondence, an itemized list of the property that was removed, and any other supporting documentation required.I appreciate your time,Ashley

It only shows from 2024 to 2026. I moved in in 2023

The calculation shows the interest accrued from June 2024 to my move out date. It should be more because I moved in May 2023 I believe. When I moved in, my unit was 220B, I never moved rooms but later in the year, they came in and painted letters on the room doors and mine was painted as A. It was then that I noticed that my portal had changed to unit 220A, I didn't care since again I was still in the same room. The point is since I moved in earlier than what was documented, shouldn't the interest be more since it's actually over a longer period of time.

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Key charge already paid and hooks on walls complained about were from tenants prior to move in