It will be appreciated not to directly forward this inquiry to Unity Point for processing, as I have already contacted them many times. It seems that they can not solve the problem.Hi PeakMade,Just in September this year, I found that Unity Point in Kingston overcharged me $1460. So I contacted Unity Point through email and telephone to request the refund over and over again from Sep 20 this year. Although I have provided sufficient evidence of the overcharge and answered all inquiries raised by them, they still refuse to refund.The following is the detail.I was a tenant at Unit 209-B, Unity Point (333 University Avenue Kingston, ON K7L 0G3), from July 1 2023 to August 21 2024. According to the Residential Tenancy Agreement signed with Unity Point, the “Total Rent (Lawful Rent)” is $20440 and the final charge/payment was scheduled in June 2024. By June 2024, I had already paid the full rent for the entire lease term. But on July 6, 2024, I received an email titled “Unity | URGENT: BALANCE PAST DUE | N4 Eviction Process Initiated”, claiming “an outstanding balance of $1,460” and “the N4 eviction process for non-payment of rent”. In response to this demand and under the pressure of eviction and possible consequence, I submitted the payment on July 8 , 2024 out of trust in Unity Point and did not realize it was an overcharge. As a result of that, I was totally charged $21950. But Unity Point only returned $50 as key deposit. So I was overcharged $1460. The overcharge can be confirmed by the ledger received from Unity Point. The Payment Confirmations and the bank statements can also confirm the overcharge.I have sent the Residential Tenancy Agreement, the erroneous rent reminder mail, all the Payment Confirmations and all the relevant bank statement to Unity Point. I explained all the issues they raised. They also have the ledger that can show the overcharge. But they still refuse to refund.I can provide all the evidence mentioned above if needed. And I request a refund of 1,495.08($1460 plus the relevant service fee $35.08 paid already) plus interest.Please check and make the issue resovled.Regards!Sincerely,Elaine WuUnit 209-B, 333 University AveKingston, ON K7L 0G3

Hi PeakMade,Just in September this year, I found that Unity Point in Kingston overcharged me $1460. So I contacted Unity Point through email and telephone to request the refund over and over again from Sep 20 this year. Although I have provided sufficient evidence of the overcharge and answered all inquiries raised by them, they still refuse to refund.The following is the detail.I was a tenant at Unit 209-B, Unity Point (333 University Avenue Kingston, ON K7L 0G3), from July 1 2023 to August 21 2024. According to the Residential Tenancy Agreement signed with Unity Point, the “Total Rent (Lawful Rent)” is $20440 and the final charge/payment was scheduled in June 2024. By June 2024, I had already paid the full rent for the entire lease term. But on July 6, 2024, I received an email titled “Unity | URGENT: BALANCE PAST DUE | N4 Eviction Process Initiated”, claiming “an outstanding balance of $1,460” and “the N4 eviction process for non-payment of rent”. In response to this demand and under the pressure of eviction and possible consequence, I submitted the payment on July 8 , 2024 out of trust in Unity Point and did not realize it was an overcharge. As a result of that, I was totally charged $21950. But Unity Point only returned $50 as key deposit. So I was overcharged $1460. The overcharge can be confirmed by the ledger received from Unity Point. The Payment Confirmations and the bank statements can also confirm the overcharge.I have sent the Residential Tenancy Agreement, the erroneous rent reminder mail, all the Payment Confirmations and all the relevant bank statement to Unity Point. I explained all the issues they raised. They also have the ledger that can show the overcharge. But they still refuse to refund.I can provide all the evidence mentioned above if needed. And I request a refund of 1,495.08($1460 plus the relevant service fee $35.08 paid already) plus interest.Please check and make the issue resovled.Regards!Sincerely,Elaine WuUnit 209-B, 333 University AveKingston, ON K7L 0G3