Universal Mitsubishi
4.6/5
4.6 /5
109 Verified Reviews
5355 Van Nuys Blvd, Los Angeles, CA 91411, US
(818) 550-1500
109 Verified Reviews
5.0/5
5.0 /5
Employees very nice

1.0/5
1.0 /5
I ask service writer to document concerns i had with my vehicle and he did not. He stated if he's not working on that pacific problem he cannot document.Under constructionOver charge me for cabin air filter $60 when part was on $25. Why this was a 2-minute job. I came in for oil change and I had additional concerns but was told I have to make another appointment due to only 2 bays openStop over charging customersI ask to speak withy service writer Paul and was given an excuse that he's out would return on Wednesday ask to leave a message to have him call me but never responded.. Paul is excellent in returning calls to me but very evident he is no longer there. I got nothing but run around from front desk operations and current service writer.

5.0/5
5.0 /5
Always a great experience getting my car serviced at this locationGreat customer service, Paul and Armen very good at communicating and follow up

5.0/5
5.0 /5
Easy

5.0/5
5.0 /5
Great customer service.They have always been friendly and professional

5.0/5
5.0 /5
Un excelente servicio

5.0/5
5.0 /5
Love my car and the people in the service department are efficient and friendly.

3.0/5
3.0 /5
Air condition in the Lounge Area Not Functioning Well in my Visit.Mr. Paul always give 100% pct. Customer Service.

5.0/5
5.0 /5
Paul was extremely helpful and kept me informed and updated. He knew my schedule and made sure to get me a rental car so I could make it in time to my scheduled appointments. Paul is the reason I continue to stay with Mitsubishi as he always take care of my vehicle in the best way possible.Great customer service! Paul is outstanding

5.0/5
5.0 /5
Armen is the man ! Thanks so much! 100k service in 2k miles.Amazing customer service at its finest! 💯