Universal Mitsubishi
4.6/5
4.6 /5
117 Verified Reviews
5355 Van Nuys Blvd, Los Angeles, CA 91411, US
(818) 550-1500
117 Verified Reviews
5.0/5
5.0 /5
Urinal was not working in the men’s restroom.Friendly service.

5.0/5
5.0 /5
They treat you as a family, peoplle there are very nice and there is a nice space to wait for your car. The service is fast and they will tell you if there is a problem.

5.0/5
5.0 /5
I am very satisfied with the service here. The staff are excellent and the facility is comfortable.The service department and receptionist are always polite and accommodating.

5.0/5
5.0 /5
I love working with Paul for service. Best what he loved and does a great job for his customers.

5.0/5
5.0 /5
The person helping me Armen was really helpful, he is a very kind and patient person. Thank you for your help.

3.0/5
3.0 /5
i thing they don't have enough man power (mechanic)waiting time

5.0/5
5.0 /5
All goodSmooth process

5.0/5
5.0 /5
Your advisor are courteous and knowledgeable

5.0/5
5.0 /5
Employees very nice

1.0/5
1.0 /5
I ask service writer to document concerns i had with my vehicle and he did not. He stated if he's not working on that pacific problem he cannot document.Under constructionOver charge me for cabin air filter $60 when part was on $25. Why this was a 2-minute job. I came in for oil change and I had additional concerns but was told I have to make another appointment due to only 2 bays openStop over charging customersI ask to speak withy service writer Paul and was given an excuse that he's out would return on Wednesday ask to leave a message to have him call me but never responded.. Paul is excellent in returning calls to me but very evident he is no longer there. I got nothing but run around from front desk operations and current service writer.