Universal Mitsubishi
4.6/5
4.6 /5
109 Verified Reviews
5355 Van Nuys Blvd, Los Angeles, CA 91411, US
(818) 550-1500
109 Verified Reviews
5.0/5
5.0 /5
Everything was perfectService department was very friendly and job well done quicklyMangers are very professional and willing to listen to customers problems and solve them right away.

5.0/5
5.0 /5
Thank you for doing a great job taking care of my vehicle and myself.Great and dependable service from this group.

4.0/5
4.0 /5
you need more presence on US market

5.0/5
5.0 /5
I am a first time car buyer and the explained the process to me, and we're very patient, great customer service. I left with a new car.Great customer service, they were all very patient and took the time to answer all of my questions.

5.0/5
5.0 /5
All around best service anywhere!!! Much better than your ‘high end’ competitors!!Excellent service from start to finish. I came in with an emergency situation hoping it was only an old battery in the used 2022 Mitsubishi Mirage that I had purchased elsewhere.Paul got me in quickly for a battery check; and within minutes he appeared again to explain that the battery was indeed needing to be replaced because of a bad cell . He gave me the price and prorated replacement information and before I could finish a cup of coffee my car was being brought out , ready for me to pay the quoted price and drive away without sitting in the waiting area and wasting an entire day like happens at so many other car dealerships! Paul is the Best; polite, efficient and competent! A pleasure — Service like I received here will have me coming back for regular maintenance on the used car ( which I had not planned on doing)— too many others have been a hassle for me when purchasing and trying to obtain service even on a new car— so my original plan was to have maintenance done by a trusted independent mechanic.

5.0/5
5.0 /5
Because Zakk specifically helped me make this purchase by being straight forward and transparent and honest

5.0/5
5.0 /5
very informativeSaul is a great salesperson, He truly knows what car works best for you and will always have an answer or solution at the ready

5.0/5
5.0 /5
Great knowledge and service

5.0/5
5.0 /5
The best service I have ever received from any dealership! When I purchased my used car I wasn’t planning on servicing it at a dealership—SO glad I came here! Actual customer centered car care; what a pleasure . Paul is an excellent service advisor— friendly, courtesy and efficient-it is so nice to find someone who actually cares about their customer—Paul made my day by turning my emergency situation into a minor delay in my day instead of a long wasted day waiting around for a diagnosis like at most dealerships! The employees here are quite different—Paul makes a great 1st impression and this place actually cares about taking care of you and your car in a timely and efficient manner. Totally the Best!All around excellent Service from advisor Paul. I brought my recently purchased ( not from the dealership) 2022 Mitsubishi Mirage in for what I assumed to be a battery emergency. Paul immediately took the. car in for a quick battery check and within minutes confirmed that a new battery was needed- he gave me the price quote and fully explained the warranty and prorated replacement details and then got me problem taken care of within minutes!

5.0/5
5.0 /5
Armen is a true customer service guru! 100Pros at its best!