Universal Mitsubishi
4.6/5
4.6 /5
109 Verified Reviews
5355 Van Nuys Blvd, Los Angeles, CA 91411, US
(818) 550-1500
109 Verified Reviews
5.0/5
5.0 /5
N/AN/AWarranty claim took a long timeAdvisor Paul was very helpful and informative

5.0/5
5.0 /5
I will always bring my vehicle to this dealership service was great and the service provider.. I think his name is Aram needs a raise tens across the board.Service manger was great got me in fast serviced the car did the update , I was out great service manager

4.0/5
4.0 /5
The waiting area has seating, and a TV. It just has the feel of being at the DMV. But it is nice to have a place to sit and watch TV while waiting for your car. That was nice of amenities as a BMW or Mercedes dealership.Thank youNice and helpful people.

4.0/5
4.0 /5
They were great.. my issue is minor. I bought the car 2 weeks prior, tires had 50psi which I thought was normal since it was dealer set. I brought it to service the key fob and it still had 50psi after. I then learned that the recommended pressure was 35psi, so I just lowered the tire pressure myself. For others though who don't realize that, it might be a dangerous thing running with very overinflated tires , close to the max for the tire.They're great. Helped me out with my issue right away. The service department was great. Even the salesman Zack was great, not a pressure sell at all. Not a 10 only because of minor things.

5.0/5
5.0 /5
Amazing crew and glad to have them in time of need ! Gracias!Amazing service advisors Paul and Armen are the best! 100

5.0/5
5.0 /5
Paul is outstanding prompt professional knowledgeable ty!

5.0/5
5.0 /5
I had a very pleasant experience with service department manager (Armen) helping me.customer service was excellent and waiting time to finish the service was very short.

4.0/5
4.0 /5
Extended wait time as part was delivered lateBefore the move to Van Nuys cars were cleaned well - no facilities for cleaning at present locationNeed more chairs ! Lots of people waiting apparently due to recallsGreat team to work with , regular updates during service appointments

4.0/5
4.0 /5
Nothing to improve.Spent reasonable time for the maintenance of my vehicle.

5.0/5
5.0 /5
Nice people to work withXlnt work by everyone