My son got the $150 refund check for the deposit late and cashed it after the expiration date. The bank denied it because it had passed the 90-day expiration. Could you issue another check please? the check # is 1053124. you can send the check to the following address:7322 Rainbow Dr. Cupertino, CA 95014

I applied to live at University Gateway in December 2025 but I ended up cancelling it. I received a check for the $150 fee but I haven’t been able to cash it since it was voided because it’s been longer than 90 days. Can the check be reissued?

I have been trying for over a week to facilitate a lease takeover through property management. It is stated within my lease agreement that I am allowed to do so and must first contact property management. It has been 5 business days now after trying to get in contact with property management simply to start first steps and they have failed to respond. Numerous times after calling the leasing office I was told I would get a response by the end of the day and have still not heard back. I am now at risk at losing the person I found to sublet. Moreover, I was told nearly 2 weeks ago that property management would be gone for a week and I couldn’t do anything to get the lease transfer moving, and despite property management now being back in office for apparently days they still have not responded to me. The failure of the property management to respond to me and agree to their end of the leasing agreement makes me believe that I should be able to terminate my lease now.

Hi!I hope you’re doing well. I’m reaching out regarding a sprinkler violation notice I recently received for my apartment. I spoke to the front desk here at University Gateway, and they gave me your contact information!After reviewing the photo provided in my violation notice, it appears the item in question was positioned underneath the sprinkler rather than hanging from it, so I do not understand being told I was tampering with it. Additionally, I removed the item immediately while maintenance was present, and I was told at the time that everything was okay and I would not be charged.Given this, I was surprised to see a $100 charge associated with the notice. I fully understand and respect the importance of fire safety policies, but I would appreciate it if this situation could be reviewed.Please let me know if any additional information would be helpful. Thank you for your time!Best,Auriona DysonApt 533

I talk this agent named John. He is very rude and he.juat hang up on me. I tood him our situation why i would like to cancel. Veey unprofessional

I was not able to live in the apartment since 1/23/2026. I still want the electricity bill to be prorated. Why am I paying a full months of electricity for a place I haven’t lived since 1/23/2026? The reason as to why I wasn’t able to live in the apartment was due to a TRO (temporary restraining order) to the other roommate in which

When we moved out we left the door open our door open. The other person living there had put his cleaning supplies in our room and we were charged for a cleaning fee.

I did not use any electricity from 01/23-02/20. I will pay for the utilities up to 01/23, but gateway management all know my situation and know I was not in the unit after 01/23, so there’s no way I could have used electricity.

When I moved out my roommate and I made sure there was nothing left in there. The mop bucket and swiffer were both left outside in the living room when we left. Those items in the pictures were all put in our room after we left. We left nothing in there, so it had to have been left in there after we left. DPS officers can confirm this.

Terrible. Fix your wifi, having it out for 9 hours straight then another 5 hours straight then another 3 hours straight is unacceptable. You guys need to have a 24 hour maintenance person on staff. Stop with this AI chatbot thing, it’s terrible.