Trying to speak /resolve an issue with payment of my son’s bed. His account is now restricted and only accepting payments through Money Gram. We are abroad and with no access to Money Gram. I miscalculated the date of payment. Funds were ready to be withdrawn on 3rd, however, funds were withdrawn on the 1st and again on the 3rd or 4th but it had a $75 late charge that was not included in the funds and it was returned. I think is unreasonable that from the same transaction is being considered as two separate events and now account is restricted. Trying to make the payment with my bank account. Gavin rep at LA and Lauren Spadin have not been cooperative at all. I need to resolve/pay immediately, my son’s bed won’t be back in LA until 14 of January. Could you please help? Thanks

I am reaching out to see if I am able to bring my car to University Gateway in January and how I would go about getting a parking permit and parking space and also learn about the rates for the parking. I reached out to a email that University Gateway gave me to inquire about parking but they haven’t responded yet so I thought maybe I could reach out here.

I have been moved initially from 846-A to 717-A due to renovations and am moving to 820-A today due to delays in the 846-A unit.I was charged:1. Turn Cleaning Fee Work Order Fees - Other - Clean $37.502. Turn Damage Fee Work Order Fees - Door - Replace $20.003. Turn Damage Fee Work Order Fees - Walls/Ceiling - Full Paint $42.18For the door, I imagine the door replaced was the bathroom door (see attached). This damage existed before I moved into the apartment, thus I should not be charged for it.For the paint, I am unsure why I have been charged. I have not noticed any damage to the walls or ceiling during my stay.I would also like to remind you that when I moved into 846-A on August 20th, 2021, the apartment had not been cleaned and items from previous tenants were scattered everywhere. This included boxes of stuff on all of our beds. My bed frame was damaged and had to be replaced upon my arrival. I say this because I want to note that the apartment was in a miserable state when I moved in and I have done my part to try to improve the apartment, including renting a carpet cleaner myself.When we notified Gateway management, they acknowledged that the unit had not been cleaned and "walked". They made arrangements to have some items removed. However, the unit was not fully cleaned.Based on the above, I believe these charges are unfair and should be removedBest,Nathan Matharu

The location is unbeatable, and the facilities are great

People are chill. Close to USC, food places down there.

The management team is super friendly and put up several events for us.

There's a gym in the lobby.