Went as a walk in as I was overdue for an oil change, but more importantly I had a screw on my tire and needed it replaced immediately. Laura helped with processing my vehicle for the services needed. They were fully booked but were able to get my vehicle in that same day.
Verified User
•
Nov 6, 2025
3.0/5
3.0/5
Jose and sales manager were great!Jose was great! The childlike video requirement was insulting. The mandatory Google review required was inappropriate and infuriating. Neither had anything to do with Jose. He was wonderfulFinancing was not located in building
Verified User
•
Nov 6, 2025
5.0/5
5.0/5
Everything was completed perfectly and received courteous service from the service advisor.Great service all work done on time as promised. Laura Gonzales the service advisor is very professional and explains in details about the service.
Verified User
•
Nov 5, 2025
5.0/5
5.0/5
Quick service and reminder on time - also staff very courteous
Verified User
•
Oct 31, 2025
5.0/5
5.0/5
love it
Verified User
•
Oct 31, 2025
5.0/5
5.0/5
Don't change a thing. They're all GreatAlways excellent service. Great people from Top to bottom. I feel I like I'm not getting being pushed by anyone. They're Great and Laura is the best
Verified User
•
Oct 30, 2025
5.0/5
5.0/5
Very professional service, super satisfied with Laura Services advisor attention and Knowledge, Very professional.Excellent service
Verified User
•
Oct 30, 2025
5.0/5
5.0/5
LAURA is the best person in your facility.LAURA is the best you have at the facility
Verified User
•
Oct 30, 2025
5.0/5
5.0/5
Laura was great she was informative and very responsive no matter the time. She know I was out of town and made my experience smooth. Thank you
Verified User
•
Oct 28, 2025
3.0/5
3.0/5
I asked for window not to be used because it's broken..however it seems the window was used and when the car was returned to me I saw that the window was crooked and in the wrong place because it was lowered and put back incorrectly..I brought this up to the staff and they quickly helped me to get the window back in order.. however if I didn't see the issue I would've drove home with the window incorrectly placed..Great service..please keep it up and I will continue to do my regular maintenance at University!Great service..sometimes takes longer to do regular maintenance compared to other places.
Went as a walk in as I was overdue for an oil change, but more importantly I had a screw on my tire and needed it replaced immediately. Laura helped with processing my vehicle for the services needed. They were fully booked but were able to get my vehicle in that same day.
Verified User
•
Nov 6, 2025
3.0/5
3.0/5
Jose and sales manager were great!Jose was great! The childlike video requirement was insulting. The mandatory Google review required was inappropriate and infuriating. Neither had anything to do with Jose. He was wonderfulFinancing was not located in building
Verified User
•
Nov 6, 2025
5.0/5
5.0/5
Everything was completed perfectly and received courteous service from the service advisor.Great service all work done on time as promised. Laura Gonzales the service advisor is very professional and explains in details about the service.
Verified User
•
Nov 5, 2025
5.0/5
5.0/5
Quick service and reminder on time - also staff very courteous
Verified User
•
Oct 31, 2025
5.0/5
5.0/5
love it
Verified User
•
Oct 31, 2025
5.0/5
5.0/5
Don't change a thing. They're all GreatAlways excellent service. Great people from Top to bottom. I feel I like I'm not getting being pushed by anyone. They're Great and Laura is the best
Verified User
•
Oct 30, 2025
5.0/5
5.0/5
Very professional service, super satisfied with Laura Services advisor attention and Knowledge, Very professional.Excellent service
Verified User
•
Oct 30, 2025
5.0/5
5.0/5
LAURA is the best person in your facility.LAURA is the best you have at the facility
Verified User
•
Oct 30, 2025
5.0/5
5.0/5
Laura was great she was informative and very responsive no matter the time. She know I was out of town and made my experience smooth. Thank you
Verified User
•
Oct 28, 2025
3.0/5
3.0/5
I asked for window not to be used because it's broken..however it seems the window was used and when the car was returned to me I saw that the window was crooked and in the wrong place because it was lowered and put back incorrectly..I brought this up to the staff and they quickly helped me to get the window back in order.. however if I didn't see the issue I would've drove home with the window incorrectly placed..Great service..please keep it up and I will continue to do my regular maintenance at University!Great service..sometimes takes longer to do regular maintenance compared to other places.