I’ve never had such a bad experience in all my years at the dentist&I’ve been coming to Valley Dental since I was a kid. I take good care of my teeth&I left with multiple bleeding gums that continued to bleed all day. I had dried blood on some gums as well when I left which has never happened. I almost had to tell the hygienist to stop because it hurt so bad when she was cleaning my teeth. I brush twice a day, floss once a day, so I’m only assuming the hygienist was way too aggressive.

I felt like my hygienist is always very rushed when cleaning my teeth. She poked me in the gums several times and I was bleeding. My gums are in very good shape and they never bleed. I could see one of the puncture holes in my gums above my front teeth after leaving. This has only happened a handful of times in my life, but much several have been with this hygienist. I was really upset yesterday and was even thinking of switching dental offices because of it.

Gina (I hope I have the correct name of my dental hygienist) does a EXCEPTIONAL job! Not only does she do great cleanings, but provides me with additional tips and tools to support my specific needs and ongoing dental health!!

Great!!

My appointment started 10 minutes late and she was not gently in the least bit.

Always positive experience with appointment scheduling & skilled staff

I had a 9:40 appointment and I wasn’t seen until 9:55. I’m assuming that if I was 15 minutes late without a phone call I would have been cancelled or charged without being seen so your daily schedule could continue on time. If the delay was unavoidable, then I should have been notified and we could have rescheduled. If the “actual” appointment isn’t until 9:55 and you want the average patient to arrive 15 early, then say so.

I paid cash now I'm being billed....

Like all my visits, very professional, very knowledgeable and an awesome staff

Wow, Dr. Expository was awesome. I have never had a dentist spend time examing my teeth and mouth like Kate. I have struggled finding a dentist since my family dentist passed. I work in Mental Health and let's be real. Take some time to talk to your patients. Dr. Eppollito is awesome. Also, my hygentist Jena was awesome. I have never been worked over like that before. She was honest and supper thorough. I felt sorry because of how hard she had to work. Great experience!