Staff are professional and personable.

Overall it was a good experience. Aside the delay with paperwork. Valley import can make a available meals for costumers with such long hours of waiting.It time a very long time for the bank to finish the paperwork and I left the dealership at night.Aside that, the consultant was friendly and professional

Whether the dealership had a computer issue or not that caused my service to take so long, I wasn't informed that there was going to be a long delay!

Parts are on orderService was completed quickly and everyone was friendly.

Need to be fixed .

I had a great experience buying my car. Tana rocked as a Saleswoman. She answered all questions I had, explained the car very well, and made the test drive fun and informative. Marshal was quick and efficient with the financial aspect and very friendly. I had a few questions for Todd and he was very knowledgeable when he answered them. My vehicle was spotless, fresh out of the wash, when Tana went through all the set up with me. So far, I have had zero issues and love how the Outlander PHEV operates!

Jacob was awesome!Very friendly & kept me updated the whole time

In the future, if my family and I want to trade in our car or buy a new one, we will definitely choose to buy it here.The consulting service was excellent and the staff were very enthusiastic.

This was my first visit trying to find a Mitsubishi dealership for recall services and my experience was very pleasant and satisfying. I do not have a long history as yet to fairly give additional feedback, but in my future need for transmission fluid changes and engine services, I have no hesitation in choosing Valley Import.I was greeted by a friendly Jacob who quickly looked into my issue, told me what my options for solutions were, and explained what to expect and the time line. my only issue was the length of the time-line which was too long because of Mitsubishi's delay in shipping parts.

Friendly and professional staff, very helpful. Easy to schedule. And I got a car wash! :)