Great experience!Every person I have talked to has been very polite and helpful. I would highly recommend Valley Imports to all my friends and family.
Verified User
•
Aug 7, 2025
5.0/5
5.0/5
You guys are great, keep doing what you're doing!Fabulous communication, friendly employees, and very respectful of my time - they did let me know they were a bit unexpectedly short staffed when I was there but still got my vehicle serviced in a very timely manner
Verified User
•
Aug 3, 2025
5.0/5
5.0/5
Everything went so good with this deal, I am so amazed. This was so awesome!Thank you for everything.I will be seeking to continue this relationship for many years to come.This was the easiest car purchase I have ever experienced. Entirely stress free.The staff are very friendlyJoshua Pounder, handled everything nicely in the sale of the vehicle, with zero pressure.Marshal Girodat, handled the financing flawlessly and without any stress.They literally just did the deal, and made it happen.
Verified User
•
Aug 3, 2025
5.0/5
5.0/5
I have tried to service with you since we bought our vehicle a couple of years ago but everything I call, I am given a two-three week appointment time in the future.I normally lease my car the night before for a first appointment the next day and the time before this, at noon, you still had not gotten my car in.Car down situation, (sitting by my back door blocking entrance to the home and driveway and all info from the receptionist was, sorry, earliest appointment that I can give you is 14 days from now. I asked to talk to a service rep and she transferred me and I had leave a message and the return call came 36 hrs later. I had gone to a Firestone store to correct my issue.Although it is hard to reach a live by phone, (3 days trying to talk to a service advisor), once I did, Noah sprung into action and made me an appointment much earlier than I was being quoted. Upon arrival, I found him to be knowledgeable and most importantly to me, pleasant. I was a new car dealer for 40 yrs and always felt the customer, dealership employeee interaction was much more important than anything else.
Verified User
•
Jul 18, 2025
5.0/5
5.0/5
We love Valley Imports and will never take our car anywhere else for service. Thank you for being an amazing dealership!!!!They do an amazing job when we take our car in for service. They take care of your car as if it were their own and are so careful not to damage it while in their care. We can’t say that about other dealerships we have used,
Verified User
•
Jul 15, 2025
5.0/5
5.0/5
Great Sales Guy!
Verified User
•
Jul 12, 2025
5.0/5
5.0/5
originally i wasn’t able to schedule anything online. wasn’t working correctly. but once i received the link from Zak, it worked. suggestion would be to add “recall” added to the services available.i am treated very well. very professional
Great experience!Every person I have talked to has been very polite and helpful. I would highly recommend Valley Imports to all my friends and family.
Verified User
•
Aug 7, 2025
5.0/5
5.0/5
You guys are great, keep doing what you're doing!Fabulous communication, friendly employees, and very respectful of my time - they did let me know they were a bit unexpectedly short staffed when I was there but still got my vehicle serviced in a very timely manner
Verified User
•
Aug 3, 2025
5.0/5
5.0/5
Everything went so good with this deal, I am so amazed. This was so awesome!Thank you for everything.I will be seeking to continue this relationship for many years to come.This was the easiest car purchase I have ever experienced. Entirely stress free.The staff are very friendlyJoshua Pounder, handled everything nicely in the sale of the vehicle, with zero pressure.Marshal Girodat, handled the financing flawlessly and without any stress.They literally just did the deal, and made it happen.
Verified User
•
Aug 3, 2025
5.0/5
5.0/5
I have tried to service with you since we bought our vehicle a couple of years ago but everything I call, I am given a two-three week appointment time in the future.I normally lease my car the night before for a first appointment the next day and the time before this, at noon, you still had not gotten my car in.Car down situation, (sitting by my back door blocking entrance to the home and driveway and all info from the receptionist was, sorry, earliest appointment that I can give you is 14 days from now. I asked to talk to a service rep and she transferred me and I had leave a message and the return call came 36 hrs later. I had gone to a Firestone store to correct my issue.Although it is hard to reach a live by phone, (3 days trying to talk to a service advisor), once I did, Noah sprung into action and made me an appointment much earlier than I was being quoted. Upon arrival, I found him to be knowledgeable and most importantly to me, pleasant. I was a new car dealer for 40 yrs and always felt the customer, dealership employeee interaction was much more important than anything else.
Verified User
•
Jul 18, 2025
5.0/5
5.0/5
We love Valley Imports and will never take our car anywhere else for service. Thank you for being an amazing dealership!!!!They do an amazing job when we take our car in for service. They take care of your car as if it were their own and are so careful not to damage it while in their care. We can’t say that about other dealerships we have used,
Verified User
•
Jul 15, 2025
5.0/5
5.0/5
Great Sales Guy!
Verified User
•
Jul 12, 2025
5.0/5
5.0/5
originally i wasn’t able to schedule anything online. wasn’t working correctly. but once i received the link from Zak, it worked. suggestion would be to add “recall” added to the services available.i am treated very well. very professional