Facility is clean, units were clean, communication from Heather was fantabulous. 6 out of 5
Verified User
•
Feb 17, 2025
5.0/5
5.0/5
My experience renting a new unit at valley storage was excellent. The only hiccup was the gate code provided didn't work. However, the gate instructed me to contact the manager. I called the phone number provided and within minutes an actual person verified my information and provided me with an access code. Valley storage also provided a new cylinder lock inside the unit for my use. I am very happy with this storage unit verses others we have used in the past. As a veterans wife we have used storage all over the USA and this has been by far the easiest, quickest, and best move in! Thanks again!
Verified User
•
Feb 3, 2025
5.0/5
5.0/5
Everything was PERFECT!!! My stuff was kept safe!!!!! It was my 1st time EVER!!! Experiencing something like this, so I TRULY APPRECIATE EVERYTHING!!!! I just walked away from the last 20 years of my life to start over!!!!!
Verified User
•
Feb 3, 2025
5.0/5
5.0/5
Customer service is very polite, and helpful. Units are clean and driveway is plowed.
Verified User
•
Jan 13, 2025
4.0/5
4.0/5
Everything worked well until check-in and payment. Only issue I have is that snow removal is not good. There was a lot of frozen snow (chunks of ice) in front of the garage door for the unit. I am storing a small car with sports tires and getting the car in was very difficult.
Verified User
•
Dec 20, 2024
5.0/5
5.0/5
It was fast and easy to work out everything online
Facility is clean, units were clean, communication from Heather was fantabulous. 6 out of 5
Verified User
•
Feb 17, 2025
5.0/5
5.0/5
My experience renting a new unit at valley storage was excellent. The only hiccup was the gate code provided didn't work. However, the gate instructed me to contact the manager. I called the phone number provided and within minutes an actual person verified my information and provided me with an access code. Valley storage also provided a new cylinder lock inside the unit for my use. I am very happy with this storage unit verses others we have used in the past. As a veterans wife we have used storage all over the USA and this has been by far the easiest, quickest, and best move in! Thanks again!
Verified User
•
Feb 3, 2025
5.0/5
5.0/5
Everything was PERFECT!!! My stuff was kept safe!!!!! It was my 1st time EVER!!! Experiencing something like this, so I TRULY APPRECIATE EVERYTHING!!!! I just walked away from the last 20 years of my life to start over!!!!!
Verified User
•
Feb 3, 2025
5.0/5
5.0/5
Customer service is very polite, and helpful. Units are clean and driveway is plowed.
Verified User
•
Jan 13, 2025
4.0/5
4.0/5
Everything worked well until check-in and payment. Only issue I have is that snow removal is not good. There was a lot of frozen snow (chunks of ice) in front of the garage door for the unit. I am storing a small car with sports tires and getting the car in was very difficult.
Verified User
•
Dec 20, 2024
5.0/5
5.0/5
It was fast and easy to work out everything online