Vern Eide Mitsubishi
4.7/5
4.7 /5
232 Verified Reviews
4501 East Arrowhead Pkwy, Sioux Falls, SD 57110, US
(605) 373-8111
232 Verified Reviews
2.0/5
2.0 /5
My screen is still going black after the recall was supposedly fixedWhen I asked about the tire maintenance light, he gave an excuse of the large batteries in the vehicle causing tires to wear unevenly. I ignored this at first because it sounded bogus but later realized he meant EV batteries. My car is not an EVMy screen is still doing the same thing after the recall was supposedly fixed. I also find the scheduling process annoying because when I make an appointment I expect my car to be serviced upon arriving, but was told the appointment time is only so there's a person there to greet you and check you in, but your car will be serviced later in the day. Pretty difficult to plan other things to do in town all day waiting for your car, when you had an appointmentPerson on the phone said recall would take all day, but recall letter said 30 minutes. Had to speak with a managerN/a

5.0/5
5.0 /5
Friendly service and great response time

5.0/5
5.0 /5
Keep up the great work , again thank you very much.Very smooth process and the people who were involved were very helpful. Great job team and thank you again

4.0/5
4.0 /5
People at Vern Eide care about their customers. The problem was not with them, but road side assistance.Josh and Elina went the extra mile.

5.0/5
5.0 /5
My service advisor was super nice and professional~

3.0/5
3.0 /5
Never notified us when car maintenance was doneNever notified us when car was ready. Had to inquire what was taking so long.Overall, friendly staffOutstanding quality in your cars. But, many want a car with power to tow and that usually means a 6 cylinder. If you do have a power car, it’s not at this dealership

5.0/5
5.0 /5
Preston and his team are always excellent. Joshua was great also.Work is done correctly and fast. Staff is very friendly.

5.0/5
5.0 /5
The process was efficient, the people were pleasant and helpful. Thank you.I’m happy with the work on my car and the experience.

5.0/5
5.0 /5
Dropped vehicle off at 1030 told it would take about an hour. Came back a little after 2 and car was on the lift. Ended up waiting another 30 minutes.The courtesy shuttle driver was very courteous and professional.

3.0/5
3.0 /5
Josh , was very helpful in getting information updated correctlySome information wasn’t clear, had to re-requestClearer explanation would have been better